Talent.com
Fraud Investigations Associate

Fraud Investigations Associate

Minnwest BankOrtonville, MN, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Locations available : Eagan (preferred), Ortonville, or Waseca

About Minnwest : Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values :

  • The customer is the first priority.
  • We will keep all of the commitments we make.
  • We are the people who get things done.
  • We will work together as a team.

Job Summary : Fraud Investigations Associates are responsible for assisting in the monitoring of and the investigation with customers pertaining to fraudulent activity, providing Minnwest Bank customers with a professional and courteous knockout experience when dealing with suspicious activity. Fraud Associates execute required actions to resolve customer issues and ensure risk mitigation, working to recover losses and

maintain adequate controls. Must be professional, welcoming, and responsible through all communication channels.

Duties and Responsibilities (including but not limited to) :

  • Monitor and track daily systems for suspicious activity
  • Contact customers directly to ascertain validity of activity and gather relevant information
  • Execute appropriate actions in bank systems. Actions may include, but are not limited to, completing required documentation for ACH / Wire Transfer and Check transactions with customers and third parties, working through fraud cases, changing status of debit cards or ordering new debit cards, and restricting online activity.
  • Assist in monitoring of fraud reports, daily core system activity logs, internet banking and exception reports.
  • Utilize necessary security procedures to properly identify customers
  • Complete customer correspondence and all follow-up in a timely manner
  • Perform other duties as assigned and backup duties as needed
  • Minimum Requirements :

  • High school diploma
  • 3+ years of customer service experience
  • 1 - 2 years of banking experience (fraud, internal audit or risk and compliance areas strongly preferred)
  • Skilled in use of Microsoft Office suite products - Excel, Word, PowerPoint, etc.
  • Preferred Qualifications :

  • Working knowledge of bank operation processes
  • Knowledge of FiServ Premier application
  • Knowledge of or experience with UCC regulation and Regulation E
  • Schedule : Monday - Friday : 9 : 00 a.m. - 5 : 30 p.m.

    Workplace Environment :

  • Requires face-to-face interaction and coordination of work with other employees and departments, and in-person interaction.
  • Working at a computer and utilizing a telephone
  • Occasionally lifting up to 50lbs
  • May involve traveling for training or meetings
  • Pay Range : $24.80 - $30.15 hourly

    The pay range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate's job-related knowledge, skills, and experience, among other factors.

    Minnwest Benefits : In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including :

  • Comprehensive Medical, Vision and Dental Insurance
  • Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
  • Paid Holidays and Competitive Paid Vacation Days
  • Paid Parental Leave
  • Short- and Long-Term Disability
  • Life, Critical Illness, and Accidental Insurance
  • Tuition Reimbursement and Career Development Opportunities
  • Employee Assistance Program (EAP)
  • Paid Time Off to volunteer in your community
  • Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group
  • All benefits are subject to eligibility requirements.

    A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission of your offer of employment.

    EEO : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    serp_jobs.job_alerts.create_a_job

    Associate • Ortonville, MN, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border ProtectionMilan, MN, United States
    serp_jobs.job_card.full_time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Insurance Agent

    Insurance Agent

    Minnwest BankDawson, MN, United States
    serp_jobs.job_card.full_time
    Minnwest is a family owned, community bank based in Minnesota and South Dakota.We believe our success is measured by the extent in which we have a positive impact on the communities we serve.We are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    United States Customs and Border ProtectionAppleton, MN, US
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    United States Customs and Border ProtectionAppleton, MN, US
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Experienced Border Patrol Agent - Up to $30,000 Recruitment Incentive

    Experienced Border Patrol Agent - Up to $30,000 Recruitment Incentive

    United States Customs and Border ProtectionWheaton, MN, US
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Hiring Now - Work from Home - No Experience

    Hiring Now - Work from Home - No Experience

    OCPAAppleton, Minnesota, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Fraud Investigations Associate

    Fraud Investigations Associate

    Minnwest BankOrtonville, MN, United States
    serp_jobs.job_card.full_time
    Eagan (preferred), Ortonville, or Waseca.Minnwest is a family owned, community bank based in Minnesota and South Dakota.We believe our success is measured by the extent in which we have a positive ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    United States Customs and Border ProtectionMorris, MN, US
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionGraceville, MN, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Applicator / Specialist, Operations Associate

    Applicator / Specialist, Operations Associate

    CHS IncClinton, MN, United States
    serp_jobs.job_card.full_time
    United States that provides grain, food and energy resources to businesses and consumers around the world.We serve agriculture customers and consumers across the United States and around the world....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Border Patrol Agent – Law Enforcement Career, $30,000 Recruitment Incentive

    Border Patrol Agent – Law Enforcement Career, $30,000 Recruitment Incentive

    United States Customs and Border ProtectionDumont, MN, US
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Experienced Border Patrol Agent, Up to $30,000 Sign-On Bonus

    Experienced Border Patrol Agent, Up to $30,000 Sign-On Bonus

    United States Customs and Border ProtectionDumont, MN, US
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Travel Physical Therapist - $1,990 per week

    Travel Physical Therapist - $1,990 per week

    Host HealthcareMadison, MN, United States
    serp_jobs.job_card.full_time
    Host Healthcare is seeking a travel Physical Therapist for a travel job in Madison, Minnesota.Job Description & Requirements. Host Healthcare Job ID #a1f4z000009WazqAAC.Pay package is based on 8 hou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Shopper Team Member

    Shopper Team Member

    AmazonStockholm, SD
    serp_jobs.job_card.full_time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Work From Home

    Work From Home

    Remote JobsStockholm, SD
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Cyber Warfare Technician

    Cyber Warfare Technician

    NavyAppleton, MN, US
    serp_jobs.job_card.full_time
    ABOUT Enlisted Sailors in the Navy Cryptology community analyze encrypted electronic communications, jam enemy radar signals, decipher information in foreign languages, and maintain state-of-the-ar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    County Meter Reader

    County Meter Reader

    Meter ReaderMilan, MN
    serp_jobs.job_card.full_time
    Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Intelligence Officer

    Intelligence Officer

    NavyAppleton, MN, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMDMorris, MN, US
    serp_jobs.job_card.full_time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn HausBeardsley, Minnesota, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30