Contact Center Service Manager
A company is looking for a Manager, Contact Center Service to oversee client relationships and team performance in a remote setting.
Key ResponsibilitiesMake quick and accurate decisions based on information from the Workforce Planning teamServe as an escalation point for complex client issues and provide guidance to team leadersPartner with the Quality Assurance Leader to monitor and document performance, incorporating feedback into development plansRequired Qualifications7-10 years of significant industry experience in leadership or a related fieldProven track record of developing and coaching high-performance service teamsExperience measuring employee performance against call center metricsBA or BS preferred, in Business Management or equivalent experienceBilingual preferred but not required
Assistant Service Center Manager
The Assistant Service Center Manager role is always on the move. Are you a dedicated team player looking to level up your career? Henley Enterprises, the largest franchisee of Valvoline Instant Oil Change, is looking for leaders! This is your gateway to learn the ins & outs of our service centers, d...
Manager, Refugee Program Services
The Manager of Program Services strategically manages and oversees operations of specific programs/grants related to special population health engagement, counseling, case management, and health education services. The Manager of Program Services will also be responsible for building relationships w...
Assistant Service Center Manager - Contra Costa
The Assistant Service Center Manager role is always on the move. Are you a dedicated team player looking to level up your career? Henley Enterprises, the largest franchisee of Valvoline Instant Oil Change, is looking for leaders! This is your gateway to learn the ins & outs of our service centers, d...
Registration Services Manager
Manager of Registration Services. The Manager coordinates with registration supervisors at all sites to ensure consistent workflows and training. Also responsible for contributing data for reports pertaining to eligibility services (Covered California, Cal-Fresh, etc. Facilitates the certification o...
Service Center Manager
As a Service Center Manager, no day is ever dull. Are you looking to level up your management experience? Henley Enterprises, the largest franchisee of Valvoline Instant Oil Change, is looking for leaders with experience! This is your gateway to learn the “ins & outs” of our service centers, develop...
Manager, Neurodiagnostic Services
The manager is responsible for technical and administrative operations of neurodiagnostic services that operate 7 days per week and includes planning, operations, fiscal management, and use of resources necessary to care safely and effectively for patients and families while in a safe and clinically...
Design Manager gRED Center, Site Services
As the gRED Center Design Manager, you will be responsible for the design development and design process management of the gRED Center and associated supporting projects. The Design Manager will partner with the gRED Center Project Director and gRED Center User Team Lead (UTL) to support the success...
Data Center Manager , SFO - DCO
Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Manager to join our expanding Infrastructure Operations team. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently exp...
Registration Services Manager
Manager of Registration Services. The Manager coordinates with registration supervisors at all sites to ensure consistent workflows and training. Also responsible for contributing data for reports pertaining to eligibility services (Covered California, Cal-Fresh, etc. Facilitates the certification o...
Design Manager gRED Center, Site Services
As the gRED Center Design Manager, you will be responsible for the design development and design process management of the gRED Center and associated supporting projects. The Design Manager will partner with the gRED Center Project Director and gRED Center User Team Lead (UTL) to support the success...