Customer Service Representative - State Farm Agent Team Member

Tyla Laughlin - State Farm Agent
Kingsport, TN, US
Full-time

Job Description

Job Description

Insurance Staff Position - State Farm Agent Team Member

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are entrepreneurs that market only State Farm insurance and financial service products.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Desired qualities include :

Ethical and Honest

Must have applicable license or must obtain applicable licensing requirements.

Excellent communication skills - written, verbal and listening

Excellent interpersonal skills

People-oriented

Organizational skills

Detail oriented

Ability to work in a team environment

Ability to multi-task

Bilingual - Spanish preferred

Responsibilities :

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Maintain a strong work ethic with a total commitment to success each and every day.

As an agent team member, you will receive :

Hourly pay plus commission / bonus

30+ days ago
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