Job Description
Who is Keystone Automotive Operations? We are the leading distributor of specialty automotive and RV aftermarket parts and accessories, and we have developed a culture of family that has allowed our business to grow across the globe.
With our more than 2,000 employees, we strive to reflect this culture by living our values of Commitment, Customer Service, Execution, Integrity, Leadership, Teamwork, & Fun .
Through these values, we’ve been able to provide our employees with the tools they need to succeed. That’s because when you succeed, we succeed at our goal of delivering the products that people need when they need them!
What can Keystone Automotive Operations do for YOU?
Our company utilizes competitive training programs, coaching, communication, & collaboration to help our team members learn and grow ! We also offer :
- Benefits Package : Includes Medical, Dental, Vision, & other benefits
- 401K w / Generous Company Match
- Paid Time Off & Paid Company Holidays
- Employee Referral Bonus : Eligible to make referrals immediately after first day
- Tuition Reimbursement
- Employee Discount Programs
- Lucrative incentive & awards programs that pay you for your results
- In-depth & onsite sales training in our contact center with dedicated a Training Leader
- Industry leading product training
- Highly transferable sales & service skills
- And More!
Requirements
Your Role with Keystone Automotive Operations
Keystone Automotive Operations, Inc. is currently looking to hire an Inside Sales Representative for our Portland, OR location!
Our Inside Sales Reps are responsible for providing our potential & current customers with a world-class experience through outstanding customer service skills and knowledge of our business systems.
Responsibilities Include :
- Outbound phone sales calls to an established customer base promoting sales of new and existing products & services.
- Daily maintenance of CRM database to ensure all customer / account information is accurate and current.
- Analysis of individual customer base to determine causes for customer growth and / or decline
- Continuously augmenting your product and industry knowledge through company and supplier training and self-directed learning.
- Occasional placement of customer orders
- Initial point of contact for all customer service-related issues / concerns
- Build long-lasting business relationships with customer base
- Maintain daily phone metric standards established by management team
- Initiates and supports the continual improvement of LKQ and Keystone Automotive Operations, Inc. quality improvement system.
Qualifications Include :
- High School Diploma or GED equivalent is required.
- Strong time management and organizational skill required.
- Strong verbal and written communication skills. Ability to communicate in a concise manner with internal and external customers.
- Microsoft Office background and experience highly desirable.
- Must be able to thrive in a group / team environment
- Able to travel, up to 10%, for customer visits or trade shows
Preferred Skills :
- Some college coursework / degree preferred.
- Prior sales or account management experience
- General Automotive knowledge and / or experience
- Experience in training / educating people (Example. Teaching your customer how to use online / system features)
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