- Customer Service / Remote - Anywhere in U.S. / Up to $60K per year / Benefits - As a Customer Support Rep you'll : Empower customers with industry knowledge combining elements of healthcare language, state regulations, and privacy laws;
- Respond to customer inquiries via email, phone, and chat promptly and professionally; Troubleshoot customer issues, guiding them through the process of solving technical problems and escalating as necessary;
Provide detailed explanations of platform features and offer training as needed; Assist with the documentation of common customer queries and solutions to improve the knowledge base...Hiring Fast >
Ft Customer Care Representative - Work From Home
Competitive pay / Benefits / Equipment provided - As a Customer Care Rep you'll: Answer technical support tickets via email, chat, Screen shares (Live troubleshooting), and phone; Communicate with customers in a professional and empathetic manner; Provide timely and accurate customer feedback; Manag...
Ft Customer Support Specialist - Work From Home
Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...
Tax Expert - CPA or EA - Work from Home
As part of this position, you have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you wil...
Ft Customer Service Agent (100% Work From Home)
Competitive Pay - As a Customer Service Agent you'll: Manage a large amount of inbound/outbound calls in a professional manner; Identify people's needs, clarify information, research issues and provide solutions; Gather and recollect information from interested people; Record details of communicatio...
Ft Call Center Support Rep (work From Home)
Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer general questions and transfer calls to other depar...
Customer Support Specialist - Work From Home
Up to $40 per hour - As a Customer Support Specialist you'll: Provide email support to uConnect customers via internal ticket queue; Troubleshoot and escalate issues to relevant functional teams or account owners; Maintain high standards for response and resolution times, ensuring user satisfaction;...
Ft Customer Service Administrator - Work From Home
Competitive pay / Entry level - As a Customer Service Administrator you'll: Respond to a high volume of inquiries about the company's products or services by following standard scripts, policies, and procedures; Take inbound calls, LiveChat, and/or emails from examinees and others regarding teacher ...
Ft Work From Home - Operations Support Associate - Weekend Days
Up to $27 per hour + overtime & benefits / 4 day work week - As an Operations Support Associate you'll: Be the main point of contact providing day-to-day support for Imagen's clients and clinicians; Triage calls, email and chat messages from all customer facilities as well as internal clinicians; M...
Customer Support (work From Home)
Competitive Pay - As a Customer Support Member you'll: Achieve and maintain expert knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, and live c...
Business Tax Associate - Work From Home - 3+ Yrs Experience Required
This is a virtual, customer-facing role; you will be using our state of the art video communications software (Smartlook) to interact with customers. You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations ...