Job Description
Job Description
As a Sales Associate for NAKEDCASHMERE ASPEN, your main responsibility will be to offer exceptional customer service to everyone who steps into our store.
We aim to exceed customer expectations and leave a positive lasting impression. Our customers are our #1 priority and sales associates are to give their undivided attention and create meaningful interactions with clientele.
RESPONSIBILITIES
Demonstrate full product knowledge of brand (product features, price points, fabrications, fit, promo codes)
Full knowledge of stock availabilities and sell outs.
Work minimum 40 hours per week
Maintain shop appearance at all times, keeping our space organized, clean and well presented.
Ensure merchandise is tagged and finger spaced.
Complete all store transactions : new orders, returns, exchanges.
Help one client at a time.
Clean up and recover after helping a client before moving onto the next task.
In instances where you need to start breaks or step off the floor, sales associates are to pass over the client to the next available person to help.
Provide exceptional customer service. Maintain a professional demeanor, and presentation.
Contribute to shop clientele book.
Complete opening and closing checklist
Be in company uniform during work shifts.
Report to Keyholders and / or store managers.
ATTITUDES AND BEHAVIORS
Strong leadership and organization skills
Dependable and trustworthy with all store responsibilities
Professional attitude and customer service focused
Strong work ethic and ownership over role and responsibilities
Approachable, welcoming to in-store staff
Capable of handling difficult customer interactions and conversations
REQUIREMENTS
High school diploma
1-3 years retail sales experience
Professional appearance
In depth knowledge of fashion and knitwear
Working knowledge of POS payment systems
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