Client Experience Manager

Client Experience Manager

Copay is currently looking to hire a Client Experience Manager within our lodging line of business and is located in Wichita, KS or Lexington, KY. In this role, you will support all aspects of the client onboarding process. In addition, you will take on responsibilities tied to managing Account Managers and clients within the line of business. These responsibilities include maximizing business opportunities, providing premium customer care, and building long-term, trusting business relationships, training staff and new client product lines, assisting with IT production teams in regard to stories related to Custom Client Management. This position operates within the client services arena and whose purpose is to design, implement, and manage customized hotel lodging programs for customers engaged in a variety of business verticals.

How We Work

As a Client Experience Manager, Copay will set you up for success by providing :

• Assigned workspace in Wichita, KS or Lexington, KY
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

Qualifications & Skills

Benefits & Perks

Equal Opportunity / Affirmative Action Employer

Copay is an Equal Opportunity Employer. Copay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and / or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and / or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please visit : EEOC and Pay Transparency