- Customer Service / Fully Remote - Anywhere in U.S. / Up to $50K per year / Benefits - As a Customer Onboarding Specialist you'll : Manage the onboarding process for new prospects and customers by creating and executing detailed onboarding plans;
- Conduct regular calls / meetings over Zoom to guide customers through each stage of their onboarding journey, address any concerns, and provide ongoing support;
- Assist customers across multiple communication channels including chat, email, and live screen shares; Coordinate technical assistance;
Monitor customer health and leading indicators to proactively identify potential issues and reach out to help...Hiring Fast >
Ft Work From Home - Customer Support Specialist (chat)
As a Customer Support Specialist you'll: Handle inbound live chat sessions from online customers; Understand and resolve customer questions, concerns, issues, and needs; Process online orders, returns, replacements, adjustments, warranties, and installations; Maintain positive relationships with cus...
Ft Customer Support Specialist - Work From Home
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
Ft Customer Service Specialist - Inbound (work From Home)
Competitive pay / Several shifts available - As a Customer Service Specialist you'll: Interact directly with customers via phone; Utilize the company's proprietary technology to connect members with HONK's nationwide partner network; Answer calls to assist customers with order fulfillment and servic...
Ft Customer Service Agent - Work From Home
Competitive pay / Health, dental & vision / Retirement plan / Flexible hours - As a Customer Service Agent you'll: Answer and manage incoming calls, emails, chats, and/or interactive voice response systems; Assess customers' needs and provide the correct answer, path, troubleshooting, or method for ...
E-commerce Customer Service Associate - Ft Work From Home
Competitive pay / Merchandise discounts - As a Customer Service Associate you'll: Answer and interact with customers through a multitude of channels, including calls, emails and chat; Provide and process any tele-sales transactions; Actively listen to customers to troubleshoot potential concerns and...
Ft Customer Support Rep - Work From Home
Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open and interactive communication; Provide accurate, valid and com...
Ft Data Processing Specialist - Work From Home
Up to $70K per year / Benefits - As a Data Processing Specialist you'll: Provide administrative services assistance to customers as requested; Organize, manipulate and process data; Ensure all customer action requests are completed within schedule and delivered satisfactorily to the client's require...
Ft Customer Care Representative - Work From Home
Competitive pay / Benefits / Equipment provided - As a Customer Care Rep you'll: Answer technical support tickets via email, chat, Screen shares (Live troubleshooting), and phone; Communicate with customers in a professional and empathetic manner; Provide timely and accurate customer feedback; Manag...
Ft Customer Care Associate - Work From Home
Up to $60K per year / Medical, dental & vision / 401k match / PTO / Home office, internet & cell phone allowances - As a Customer Care Associate you'll: Respond to all customer contacts in a timely manner and ensure satisfactory resolution while adhering to Potbelly's standards, policies and procedu...
Customer Support Representative (work From Home)
Competitive compensation / 100% Medical, Dental, and Vision Insurance coverage / 401k - As a Customer Support Rep you'll: Assist potential customers with navigating the online insurance shopping experience and obtaining quotes for their company's health insurance options; Help customers via chat, p...