Job Description
Job Description
We are seeking the best Systems Engineers to support our growing client community in various ways. The ideal candidate will have 3+ years experience and meet all the requirements below.
Adaptability and excellent client skills are essential in this position.
Responsibilities include :
Assist on helpdesk calls in a primary role
Assist in maintenance, design, build and testing on our hosting network
Perform remote work at the clients site as needed (on rare occasions may require travel)
Participate in a 24 7 on-call rotation on a periodic basis
Skills / experience required :
Knowledge of current networking technologies
Knowledge of Windows operating systems
Knowledge of desktop applications
1-2+ years direct experience required in the management and administration of supporting users and computers.
Excellent written and oral communication skills
Strong interpersonal and relationship-building skills, conducive to team development
Ability to work independently and as a team
Strong technical and troubleshooting skills
Skills desired :
Knowledge of or experience with virtualization and cloud computing technology (VMWare / Citrix)
Experience / participation in enterprise technology planning and strategy development
Experience with architectures supporting highly available applications
Experience with Windows clustering
Experience with SQL, Microsoft 365, Exchange, DNS, DFS
Experience building and configuring the network infrastructure to support and secure high-availability solutions
Experience building and troubleshooting multi-tiered networks using routing, VLANs, etc.
Knowledge of current networking technologies including TCP / IP, Routing Protocols and VPNs
Other requirements :
Strong written and verbal communication skills
Self-starter, capable of being self-directed and direct others
Works well with a team or independently
People-oriented, customer focused
Professional in appearance, demeanor, and delivery
U.S. Citizenship or Permanent Resident status required for employment
No phone calls or third parties. Candidates must be United States citizens or legal permanent residents. Proof of legal residence and work authorization in the United States is required.
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