Job Description
Our Business Intelligence Tools and Content Delivery team is looking to add to their high performing team. This team focuses on a critical function of our business;
document generation will be the main focus of this role. You will use Quadient’s proprietary syntax to create mail merged documents in support of Wellmark’s business strategy and Technology vision.
In addition, you will ensure completed activities meet specifications, requirements and Wellmark standards. Begin to establish and build working relationships with Technology and business units.
Collaborate with other areas of Technology to ensure solutions improve the user experience, pass minimum accessibility or usability criteria.
You will participate in determining Technology alternatives and solutions and assist with system integration. Lastly, this role will also assist in supporting our Business Objects and PowerBI environments occasionally throughout the year.
Qualifications
Preferred :
- Experience with Quadient Inspire Designer, ICM, Automation / Scaler, and Scripting
- Experience customizing Microsoft Power BI and Business Object environments
- Software development experience with Javascript and SQL
- Experience working within an Agile team environment.
- Ability to proactively identify opportunities to improve process
- Strong communication skills (both written and verbal) to upkeep and consistency of internal documentation related to issues, resolutions, usage topics, and training Quadient Developers
Required :
Bachelor’s degree in Computer Science, MIS, or related field of study and at least 1 year of software development experience (ex.
Angular, NodeJS, TypeScript, C++, .NET, Java, SQL) OR 5+ years of related and applicable experience.
- Strong analytical problem-solving skills. Accuracy and high attention to detail. Previous experience troubleshooting and developing creative technical solutions.
- Strong ability to gather information, perform necessary research needed for root cause analysis, problem definition and formulation, recommend solution implementation, verification, and ongoing optimization, using data to support recommendations.
- Demonstrated ability to build relationships to reach outcomes that gain the support and acceptance of all parties. Ability to communicate key information in a timely manner to the appropriate stakeholder audience with the ability to adjust communication style that will best suit the audience.
- Ability to communicate with and coach / mentor team members, while setting an example in maintaining a positive attitude, staying calm under pressure, being approachable, and respectful and taking responsibility when needed.
- Ability to thrive in fast-paced environment with changing priorities. Excellent organizational skills. Strong time management skills with the ability to set and meet established timeframes with little direction, while assuring data and information integrity.
- Eagerness to learn and stay current on industry trends and have a continuous learning mindset.
- Ability to collaborate and work as a team to accomplish goals and / or solve problems. Ability to earn trust and respect from peers, leadership, and stakeholders.
Ability to learn by actively listening and applying coaching feedback.
Ability to support and work within a diverse development team model including global staffing, crowd sourcing, etc.
Additional Information
a. Provide development and / or production support for key software applications and systems. Define, analyze, estimate, develop, test, implement, document, and maintain programs and systems that meet business requirements.
b. Contribute to solutions architecture deliverables and decisions, through interpretation of architectural diagrams as inputs to the design deliverable.
Apply the reference architecture, contribute to reusable assets, and produce technical specifications sufficient for development teams.
c. Partner and problem-solve with the UX team in the development of solutions that improve the user experience, pass minimum accessibility or usability criteria.
d. Work to resolve technical problems for on premise, cloud native, and hybrid applications and solutions.
e. Support the gathering of information, necessary research needed for root cause analysis, problem definition and formulation, solution implementation, verification, and ongoing optimization.
Provide analysis of defects to find root cause.
f. Provide recommended solution(s) that promote successful delivery of business project objectives or production support objectives and support benefits realization.
g. Identify issues and think through challenges in the form of options and solutions. Partner with others to identify resolutions to known issues, impacts to project or production outcomes if not resolved, and determine when to escalate when necessary.
h. Communicate and provide regular updates and key information in a timely manner to leadership as well as the appropriate stakeholder audience.
Collaborate and work as a team to accomplish goals and / or solve problems.
i. Other duties as assigned.
All your information will be kept confidential according to EEO guidelines.
Remote Eligible : You will have the flexibility to work where you are most productive. This position is eligible to work fully remote.
Depending on your location, you may still have the option to come into a Wellmark office if you wish to. Your leader may ask you to come into the office occasionally for specific meetings or other moments that matter’ as well.
An Equal Opportunity Employer
The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.
Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]
Please inform us if you meet the definition of a " Covered DoD official ".