Room Attendant

E.M.A. Hospitality
Wood Dale, IL, US
Full-time

Job Description

Job Description

Description : Position Overview :

Position Overview :

We are seeking meticulous and dedicated Room Attendants to join our Housekeeping team at Hotel Name in City, State . Room Attendants are responsible for ensuring that guest rooms and public areas are clean, comfortable, and inviting for our guests.

The ideal candidates will have a strong attention to detail, excellent time management skills, and a passion for providing exceptional service.

Key Responsibilities :

  • Room Cleaning :
  • Clean and tidy guest rooms according to established standards and procedures, including making beds, dusting furniture, and vacuuming carpets.
  • Replenish amenities and supplies in guest rooms, such as toiletries, towels, and linens.
  • Ensure all surfaces are sanitized and free of dust, debris, and stains.
  • Public Area Cleaning :
  • Clean and maintain public areas of the hotel, including corridors, lobbies, and elevators.
  • Vacuum carpets, sweep and mop floors, and dust surfaces to maintain cleanliness and orderliness.
  • Empty trash receptacles and replace liners as needed.
  • Guest Interaction :
  • Greet guests with a warm and friendly demeanor and respond to any requests or inquiries promptly and courteously.
  • Report any maintenance issues or guest concerns to the Housekeeping Supervisor or Executive Housekeeper for resolution.
  • Ensure guest privacy and security by following established procedures for entering and servicing guest rooms.
  • Inventory Management :
  • Maintain inventory of cleaning supplies and amenities, notifying the Housekeeping Supervisor when supplies need to be replenished.
  • Properly handle and store cleaning chemicals and equipment in accordance with safety guidelines.
  • Team Collaboration :
  • Collaborate with fellow Room Attendants and other members of the Housekeeping team to ensure effcient and thorough cleaning of all guest rooms and public areas.
  • Communicate effectively with supervisors and colleagues to coordinate tasks and share relevant information.

Requirements : Qualifications :

Qualifications :

  • High school diploma or equivalent; previous experience in housekeeping or a related field preferred.
  • Strong attention to detail and commitment to cleanliness and hygiene.
  • Excellent time management and organizational skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Physical stamina and ability to perform repetitive tasks, including lifting, bending, and standing for extended periods.
  • Availability to work flexible hours, including mornings, evenings, weekends, and holidays.

Benefits :

  • Competitive hourly wage.
  • Opportunities for advancement within the housekeeping department.
  • Employee discounts on hotel stays and other amenities.
  • Professional development and training opportunities.
  • 27 days ago
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