FHA Customer Service Specialist

VirtualVocations
Aurora, Illinois, United States
Full-time
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A company is looking for a Bilingual FHA Mortgage Origination - Customer Service Specialist.Key Responsibilities : Provide excellent customer service, responding to calls and emails on FHA guidelines and proceduresUtilize mortgage industry knowledge to locate answers and follow standard operating proceduresDocument all contacts in a database and stay updated on FHA mortgage processesRequired Qualifications : High School diploma or GED certificateMinimum of 2 years of mortgage origination experienceMinimum of 1 year of contact center or telephone customer service experienceAbility to obtain a Public Trust Security clearanceAbility to work an 8-hour shift, Monday through Friday between 8 am to 8 pm ET

3 days ago
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