Job Title : Cashier
Reports to : GM
Summary : Answers Phones in a professional manner that contributes to the smooth, efficient operation of the restaurant and keeps the area around the cash register as clean and orderly as possible by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
- Take customer orders over the phone.
- Receive payments and present change to customers.
- Pack food items ensuring that every order is complete.
- Function as the host / hostess of the restaurant when needed.
- Make reservations for customers.
- Receive food checks from waiters or customers.
- Appeal to impatient or irritated customers, especially during rush hours
- Manage the register, including all credit card and cash operations.
- Ensure a balance of the register at the end of the shift or working period.
Requirements - Qualities - Knowledge, Skills and Abilities - for the Restaurant Cashier Position
- A qualified candidate for the position of a restaurant cashier must have outstanding interactive and communication skills and also possess the enthusiasm to work with other staff as a team player.
- He / she should be able to carry up to 25 pounds and work in standing positions for up to eight hours per period.
- This position will also entail pulling, stretching, pushing, and incessant use of the wrist and fingers.
In addition to these, the following qualities, skills, knowledge, and abilities are most sought after by employers :
- High school diploma coupled with experience in related positions, as well as working knowledge in a similar role
- Excellent mathematical, multitasking, and computer skills
- Proficiency in using computers, calculator, and other machines required for transactions.
- Outstanding customer relation skills and ability to ensure a customer priority culture.
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