Networking Site Reliability Engineer -- WebEx Platform Ops

NOTE : The successful applicant will be performing work in FedRAMP High or IL-5 environments, and therefore, must be a U.

S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.

S. government has specified can only be performed by a U.S. citizen on U.S. soil.

The Webex Networking Site Reliability Team performs infrastructure monitoring and alerting across the Webex business unit.

Working in tandem with Data Center Engineering and Incident Command teams, we identify problems and bottlenecks in processes and contribute to the automation of infrastructure provisioning, configuration management, and deployment processes.

As a Site Reliability Engineer on this team, you will play a role in ensuring a reliable, efficiently designed and provisioned network that delivers the performance and quality of service consistent with our customers' and corporate objectives.

Specific responsibilities include :

• Configuration of network elements in preparation for new deployments or service upgrades
• Documentation to support audits, MOP definition, and knowledge transfer.
• Vulnerability remediation and hardware lifecycle replacement
• Alerting and Monitoring Tool Design / Administration (i.e. SolarWinds, ThousandEyes, PRTG, etc)
• Develop automation for redundant tasks to optimize Operations and Implementations
• Aid in the definition and prediction pipelines for network health - availability and service-level objectives
• Proactively identify network trends and performance issues
• Drive operational efficiency by continually evaluating, improving and automating processes, procedures and systems.

Minimum Requirements :

• 3+ years of experience working in a network environment supporting routing and switching functions
• 1+ years of professional software development experience automating system processes

Preferred Skills / Experience :

• Bachelor's degree in computer science, engineering, or a related field OR CCNA Certification and / or AWS Certified Cloud Practitioner certifications
• Familiarity with cloud platforms (AWS preferred, but GCP and Azure also ok)
• Understanding of switches, routers, firewalls, LAN, WAN, TCP / IP, DNS, DHCP, ISIS, BGP, OSPF, HSRP, LACP, MPLS, dual-stack (IPv4 & IPv6) IP addressing, and IP network design.
• Knowledge of Ethernet, fiber optics, 802.1Q VLANs, VRF (Virtual Routing and Forwarding), IPSEC (Internet Protocol Security), ACI (Application Centric Infrastructure), and VxLAN (Virtual Extensible LAN).
• Strong analysis and communication experience including customer critical issues and resolution
• Use of networking tools including packet analyzers such as Thousand Eyes and Solarwinds.
• Automation skills based in technologies such as Ansible, AWX Tower, Bash and / or Python.
• A bias towards action to identify the best approach

Why Cisco

WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an expansive future for all.

We adopt digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company.

And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do - you can't put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.

We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are.

Passion for technology and world changing? Be you, with us!