Hospitality Team Member (Los Angeles)

Hospitality Team Member

Tender Greens delivers inspired food, friendly service, and great value in a comfortable space. We believe that everybody is equally important to our mission. Our menu reflects the best of the season and is prepared with simplicity, skill and most importantly PASSION! We challenge ourselves, and each other, to be the best.

At Tender Greens we believe that our team is what makes our brand successful. We value individuality and a positive spirit. We try to make our environment a fun place to work and we strongly believe in helping our team members grow and develop to their highest potential.

The Job

As a Hospitality Team Member, you are responsible for achieving our mission of providing each guest with a truly wonderful experience as well as :

• Acting as a brand ambassador and delivering exceptional hospitality and service by greeting guests in a friendly manner and ensuring they are served quickly, efficiently and accurately while recognizing opportunities to create an amazing guest experience
• Assisting guests with placing orders by expertly guiding them through the menu, making suggestions, entering the order into the point-of-sale system, and processing payments
• Taking telephone orders and preparing take out orders
• Mastering and maintaining menu knowledge, including an understanding of food restrictions, allergies / allergens, popular dishes, and chef suggestions
• Making and serving fresh non-alcoholic and alcoholic beverages
• Delivering food to guests and refilling drinks quickly, efficiently, and accurately
• Engaging the guests in light conversation when appropriate
• Maintaining a clean and inviting space for our guests by clearing and sanitizing tables and chairs efficiently, and carrying dishes, silverware, and glassware to kitchen for washing
• Upkeeping restroom including sanitizing restroom on an hourly basis, restocking soap, toilet paper, and paper towels
• Setting up, stocking, cleaning, and maintaining all service stations
• Maintaining a safe working environment by understanding and exhibiting compliance to the company's required safety policies and standards
• Practicing safe food handling and sanitation procedures and maintaining required food handling certifications where applicable by law
• Exemplifying Company culture by working as a team to achieve Company goals and standards
• Supporting other areas of the restaurant as necessary
• Maintaining a professional and presentable appearance according to the Company's Uniform Policy
• All other job duties as assigned by Manager

Required skills and qualifications for this position include :

Physical Requirement :

Benefits :

Hourly Payrate : $17.87 + Tips

This job description only provides an overview of job responsibilities that are subject to change