Shipping Assistant

Willamette Valley Vineyards, a leading producer of world-class wines, is seeking an energetic, team player, and customer-focused individual to join our warehouse team as a Direct Sales Shipping Assistant.

This is a full-time position working Monday-Friday with occasional weekends as needed.

Position Overview

Assemble and package wine orders to be shipped direct-to-consumer nationwide.

Primary Job Responsibilities / Essential Functions

• Pull shipping reports using ShipCompliant and WineDirect for fulfillment.
• Print shipping labels using WineDirect and UPS Worldship.
• Assists in shipping inventory, request wine as needed, and notify Wine Club & Ownership Coordinator of any out-of-stocks.
• Conduct monthly and quarterly inventory checks.
• Helps with the inventory of shipping supplies and orders as needed. Monitor quality and condition of packaging supplies being received, ensuring all quality standards are met, and document material usage as appropriate.
• Communicate to management any problems with packaging materials or supplies and / or any potential food safety problems or concerns.
• Understand and abide by all direct-to-consumer compliance shipping laws by state (Google Doc for reference).
• Ensure quality in every package going to our customers.
• Check every bottle for label / capsule deficiency
• Wrap every bottle in logo tissue
• Enclose packing list, handwritten card (if needed), Tasting Room Passport or other promotional material in every package
• Ensure weather is safe for shipments (heat or cold) on its logistic path
• Help assist in any customer service-related issues as they pertain to shipping.
• Helps reconcile wine inventory in and out of Small Package Shipping for all offsite events in coordination with Off-Site Event Coordinator keeping historical tracking for reference.
• Other duties as assigned by CEO, Winery Director, Estate General Manage, Head Winemaker, and Shipping Coordinator.
• Supports Company’s effort to create a more sustainable, cross-cultural, and green environment.
• Maintain neat and orderly work areas.
• Continuously improves with respect to safety, waste, efficiencies, speed, quality, downtime, cost, and other performance measures.
• Observes recycling guidelines and limit the waste of materials and supplies.
• Provide delivery for remote tasting room locations and wine club shipping.

Requirements

Plan time-off requests in conjunction with the direct sales department schedule and Warehouse Manager to make sure there is proper coverage at all times.

Must have

• A current Driver’s License and a clean / good driving record.
• Highly developed organizational and time management skills.
• A high degree of accuracy and attention to detail.
• Ability to use Vin65, ShipCompliant, UPS WorldShip, Google Office Suite, Microsoft Office Suite, and department-specific related software programs.

Must be able to

• Lift 40lbs and navigate stairs and hilly terrain.
• Stand for long periods of time and work in a fast-paced environment.
• Sit for long periods of time.
• Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner.
• Multitask, work independently, and as part of a team.
• Work well behind the scenes using discretion and keeping all information confidential.
• Effectively present information and respond to questions appropriately.

Willamette Valley Vineyards is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Founded in 1983 by Oregon native Jim Bernau with the dream of creating world-class Pinot Noir, Willamette Valley Vineyards has grown from a bold idea into one of the region's leading wineries, earning the title One of America's Great Pinot Noir Producers from Wine Enthusiast Magazine.