Operations Manager - Law Firm

Toni Group, LLC
El Segundo, California, US
Full-time

Note : This position is 90% remote, reporting to the El Segundo, CA office.

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.

About Our Client

Our client is a leading legal resource provider, offering a suite of digital tools, comprehensive educational materials, and AI-driven solutions to professionals in the legal industry.

They are dedicated to ensuring their operations run efficiently while maintaining a high standard of service to their subscribers.

Job Description

  • Oversee daily operations, financial reporting, and compliance functions.
  • Lead data reporting, tracking, and automation efforts to improve workflow.
  • Maintain and upgrade existing data tracking systems.
  • Create a dashboard for key performance indicators (KPIs) for leadership.
  • Implement automation tools to reduce manual workload and streamline processes.
  • Provide support for customer service as needed, integrating AI tools to enhance efficiency.
  • Ensure compliance with education provider requirements and legal standards (CA State Bar, HRCI, SHRM, etc.).
  • Manage financial functions, including budget performance, subscription management, and sales tax compliance.
  • Collaborate with marketing to oversee campaigns and develop outbound strategies.
  • Administer marketing software and automate customer engagement processes.

Qualifications

  • Bachelor’s degree in Business, Finance, Marketing, or related field.
  • 5-7 years of experience in operations management, with expertise in finance, marketing, and compliance.
  • Strong data management, reporting, and analysis skills.
  • Knowledge of IT security and compliance best practices.
  • Experience with marketing automation tools (e.g., HubSpot) and customer platforms (e.g., Intercom).
  • Excellent organizational and leadership skills.
  • Strong analytical and communication abilities.

Why This is a Great Opportunity

  • Join a forward-thinking company that values innovation and efficiency.
  • Take on a leadership role in a dynamic, small team environment.
  • Contribute to impactful projects that directly influence the company's growth.
  • Enjoy a flexible, primarily remote work setup.

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1 day ago
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