Director, Business Intelligence

Job Description

Job Description

Salary :

3Si is a software (SaaS) company that helps governments, nonprofits, and philanthropies use data to improve the lives of children.

We work with a network of state and city governments to build data systems that help identify and address early childhood service gaps.

Founded in 2012, 3Si is a mission driven organization with a collaborative, entrepreneurial, innovative, and fully remote work culture.

We are growing and seeking a mission driven Director, Analytics & Client Success to join our Product team. Ideal candidates will have exceptional technical, analytical and quantitative problem-solving skills, solid customer management skills, growth-mindset, and interest to make a positive impact.

This is a fully REMOTE position. Only applicants who currently reside in California, Colorado, Oregon, and Washington State will be considered for this role.

The Director, Business Intelligence is a pivotal role which will lead the development and implementation strategies to support existing and future product and service offerings for 3Si clients.

This role will lead a team of BI professionals in transforming data into actionable insights and identification of future product and service options.

This position works closely with cross functional partners in Product, Client Success, Marketing / Sales and Engineering to ensure data driven decision making which yields stakeholder satisfaction and company growth.

What You Will Do

• Develop and execute on the BI strategy in alignment with department and organizational objectives.
• Provide leadership and vision in the areas of data analytics, reporting and business intelligence.
• Partner with Client Success and Product teams to identify appropriate product conversion opportunities based on ad-hoc analysis, trends and themes.

Communicate findings and recommendations to leadership and stakeholders.

• Lead, mentor and grow a high-performing BI team, including data analysts, engineers and developers. Set performance expectations, provide coaching and support the team’s professional development.
• Establish key performance indicators and metrics to measure the success and effectiveness of BI and data initiatives.
• Conduct exploratory analysis of source data from clients and help architect integration across complex data systems in the implementation of CUSP products in client cloud environments.
• Collaborate with stakeholders to understand their data needs and deliver actionable insights. Develop and maintain data models, dashboards and reports that provide meaningful insights aligned with clients stated outcomes.
• Oversee data management and governance to ensure data quality, security and compliance.
• Develop and maintain data models, dashboards and reports that provide meaningful insights aligned with clients stated outcomes.
• Ensure documentation protocol for data processes, systems and architecture.
• Stay current with BI technologies, trends and best practices to drive continuous improvement. Evaluate and implement new tools and technologies to enhance BI capabilities.

What You Will Bring

• Bachelor’s degree in business, Data Science, Computer Science or related field; master’s degree preferred.
• Seven or more years’ experience in business intelligence, data analytics or related field with at least three or more years in a leadership role.
• Proven experience in a SaaS or technology driven environment.
• Expertise in visualization tools (e.g. Tableau, Power BI), SQL, and data warehousing.
• Extensive experience with cloud platforms and big data technologies.
• Proficiency in statistics (or applied statistics) and experience in integrating and analyzing complex datasets to support executive decision-making.
• Solid ability to problem-solve and operate with analytical ambiguity.
• Strong consultative and project management skills
• Proficiency in MS Office Suite required.
• Excellent communication and interpersonal skills, with the ability to convey complex data insights to non-technical stakeholders.
• Knowledge of machine learning and advanced analytics techniques.
• Experience with data governance and data quality frameworks.
• Exceptional organizational and time management skills.
• Meticulous attention to detail to ensure accuracy in data analysis.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

Physical Expectations

• Requires sitting for extended periods of time at a computer, keying and reading content.
• Will be required to stand, reach, bend, twist, squat, and move about freely.
• May need to be able to lift to 20 lbs.

What To Expect @ 3Si

3Si offers a professional and fun work environment. While we maintain a good balance between work and life, additional hours may be required at peak times.

3Si is a mission-driven consulting firm headquartered in Seattle, WA. We help our non-governmental organizations, philanthropies, and government client use data and information to make better decisions and create positive change.

We serve the child welfare, education, community building, environment, health, transportation, and workforce development sectors.

3Si Perks

3Si offers a professional and fun work environment. We recognize and value our employees and strive to create a supportive environment for our team.

Here are some of the "perks" we provide to ensure our employees can thrive :

• Competitive compensation with base salary range of $175-195K, plus annual bonus plan.
• 100% Company sponsored Medical, Dental, Vision, EAP, and life / ad&d plans.
• Paid Time Off starting at 3 weeks per year and 11 paid holidays.
• 401k retirement plan + match
• Career development opportunities

3Si provides equal opportunity for all applicants without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, sexual orientation, veteran status, or any other basis protected by state or federal law.

remote work