Store - AUS-CEDAR PARK, TX
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience.
Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements;
execute Company policies and standards
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations;
promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Knowledge / Skills / Abilities
Preferred Type of experience the job requires
Retail and / or customer service experience preferred
Physical Requirements
Work Environment
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled;
- some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press;
work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at
Michaels.com
Michaels.ca
The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and
MakerPlace by Michaels
a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
For more information, please visit
www.michaels.com
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members.
Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit
mikbenefits.com
In addition, we offer a hybrid work schedule for our Support Center Team Members.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.
Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and / or to receive all other benefits and privileges of employment, please contact Customer Care at
1-800-642-4235
1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Customer Service Representative - State Farm Agent Team Member
As an Agent Team Member, you will receive. Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey wi...
Customer Service Representative - State Farm Agent Team Member
As an Agent Team Member, you will receive. Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey wi...
Customer Service Representative - State Farm Agent Team Member
As an Agent Team Member, you will receive. Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey wi...
Seasonal Customer Service Team Member
Michaels requires all team members in this role to be at least sixteen (16) years or older. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. We are here for all Team Members and all Ma...
Customer Service Representative - State Farm Agent Team Member
As an Agent Team Member, you will receive. Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State...
Retail Custom Framing Team Member
At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. We are here for all Team Members and all Makers to create, innovate and be better together. Offrir un service à la clientèle courtois, ...
Team Member: Service Champion
You enjoy being around people and providing friendly, accurate service to customers, fellow team members and leaders. Working well with other team members and accepting coaching from the leadership team. Communicating with customers, fellow team members, and leaders in a positive manner . Meeting cu...
Service Team Member
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members. Retail and/or customer service experience p...
Restaurant Customer Service Team Member
Our Restaurant Customer Service Team Members are able to prioritize work tasks while anticipating customers’ needs, coordinate with co-workers to ensure an out-of-this-world dining experience, maintain an organized system to keep track of multiple take out and delivery orders, ensuring accuracy and ...
Financial Services Representative – State Farm Agent Team Member
Linda DeSpain - State Farm Agent is seeking a qualified and empathetic professional for the role of Financial Services Representative – State Farm Agent Team Member. As a customer-oriented expert, you will market the best Life/Health insurance services and products to benefit clients and their famil...