Software Development Manager, Network Platform Development (NetOS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

We work on the most challenging problems, with thousands of variables impacting the supply chain and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you a leader who wants to own critical, highly scalable systems, and foster innovation? Can you attract and grow the engineering talent needed for those kinds of challenges?

Are you skilled at managing complex projects that require interacting with multiple stakeholders while staying close to the detail?

Amazon Web Services Network Product Development team is responsible for the development, availability and lifecycle management of AWS Networking platforms.

We are looking for an experienced leader to play a key role in ensuring our networking platforms are operating and maintaining the high quality and reliability standards expected by our customers.

The ideal candidate will have experience in developing ethernet networking product. You will be responsible for managing a diverse team of software and hardware quality engineers aligned to own the testing automation infrastructure and software for our networking platforms.

Your team will work with network development, datacenter deployment, engineering design and validations, and supply chain teams to support the quality delivery of our rack level platforms to our datacenters.

You will ideally have experience in developing, delivering and supporting hardware products that have sold in the millions, working closely with hardware design team as well as offshore design (JDM) and contract manufacturing (CM) partners.

You are expected to be a technical manager who can deliver through a high performing team. You must possess strong written communication skills, be self-driven and deliver high quality results in a fast-paced environment.

How do we operate in our team?

We empower our leaders to take ownership of their realm and make a difference. In AWS, we are nimble and agile, like being part of a startup, innovating while collaborating with a smart group of people around you.

We are thrilled about how software is changing the landscape of networking. We operate on an unimaginable scale. We push the boundaries in robustness, fault-tolerance and smart adaptive algorithms that can react intelligently to real-world events.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.

If you would like to request an accommodation for the interview or onboarding process, please let us know and we will connect you to our accommodation team.

You may also reach them directly by visiting

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.

When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Key job responsibilities

• Work backwards from customer needs, build and track business metrics by which the team works to improve customer impact.
• Plan, develop, deploy and maintain networking platform rack level testing infrastructure and tools to support the deployment and operations of our growing fleet of networking hardware products.
• Recruit, coach and mentor senior and junior engineers.
• Set quality standards, build mechanisms and processes for team efficiency, continuously inventing and simplifying.

A day in the life

On an everyday basis as part of our team, you have the unique opportunity to understand the growing AWS network and our internal customers’ requirement on interconnect solutions.

You'll work backwards to devise hardware solutions by influencing the broad industry and / or to develop software tools with sister teams to maintain a highly available network that delights AWS customers.

You design and implement processes and mechanisms that both help the team to deliver business impact to the organization in a systemic way, while also helping to raise the bar on our operational excellence.

Operating at the scale we do, there is no blueprint for how to do what we do, which encourages our engineers to identify and develop simple solutions to complex problems.

We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective.

We work closely with our internal partners that design, build and operate the network to ensure that our solutions meet their needs and exceed their expectations.

About the team

Within AWS Networking the NPD (Network Product Development) organization is responsible for, designing the hardware, building the software, and owning the interconnects for the routers that power the global AWS network.

Beyond product delivery we actively manage the fleet or routers in a network that grows by 70% annually. This means tracking key business and operational metrics to ensure that we operate smoothly and minimize or eliminate customer impact due to device related issues for a transparent AWS customer experience

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Working at AWS in the Core Networking Team

Meet Matt, Director, Core Networking

We are open to hiring candidates to work out of one of the following locations :

Cupertino, CA, USA Raleigh, NC, USA Seattle, WA, USA

BASIC QUALIFICATIONS

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• Knowledge of engineering practices and patterns for the full software / hardware / networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

PREFERRED QUALIFICATIONS

• Master's degree in computer science, engineering, mathematics or equivalent
• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring / coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
• Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
• Experience with Ethernet switching products.
• Experience in managing and leading software, diagnostics, and / or test automation development teams in hardware / software environment, managing a team of 8+ individual contributors.
• Previous working experience in embedded software and / or hardware diagnostics testing.
• Understanding of datacenter networking architecture and test automation software infrastructure.
6 days ago