Job Description
Job Description
Medical receptionist duties vary from job to job, but they usually involve administrative work and customer service. You'll typically work at the front desk in a medical setting, performing tasks like greeting patients, entering data, answering phones, and doing clerical work.
Throughout the day, you'll interact with patients, their loved ones, and others who call or visit the office, like salespeople, vendors, and insurance companies.
While the job you apply for will list the medical receptionist duties for that specific location, you can expect it to include tasks like :
Greeting patients and their loved ones when they come for appointments
Answering phone calls and emails from patients
Maintaining an office schedule for other staff members
Filing medical records and other documents
Keeping the front desk or office organized and running smoothly
Scheduling appointments and follow-ups for patients
Calling patients to remind them of their appointments
Using a computer, medical office software, and other technology to keep information organized and up-to-date
Processing payments from patients
Assisting patients with filling out forms and answering their questions
Transcribing notes from doctors
Keeping the waiting and reception areas clean and inviting
Contacting insurance companies
Maintaining a working relationship with the medical receptionists at other medical offices or departments
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