Call Center Agent

Job Overview :

The Call Center Agent plays a critical role in delivering a premier Marvin experience by serving as a central point of contact for customers across all 50 states. This position supports a high-volume, fast-paced environment, coordinating with internal teams and external customers to ensure efficient delivery service and exceptional customer satisfaction.

Highlights of your role :

Answer, identify, and appropriately redirect incoming calls from the Support Services Call Center.

Review and forward customer inquiries submitted via the website.

Maintain accurate phone logs and update the call center databas