Associate Director of Shared Services - Band 8d

Associate Director of Shared Services - Band 8dGloucestershire Hospitals NHS Foundation Trust

The post holder is directly responsible for the overall management and performance of NHS Gloucestershire Shared Services (Shared Services).

This includes responsibility for delivering a high quality, customer focused shared service encompassing payroll, pensions, staff expenses, accounts payable & accounts receivable, lease cars, procurement, financial accounting, finance and procurement systems and counter fraud services to NHS organisations in Gloucestershire.

Reporting to the Director of Finance for GHFT, the post holder will be a key member of the Senior Finance Team and support the Director of Finance in ensuring robust governance arrangements are in place for financial services and reporting and also to mitigate financial risk and support the financial and CIP plans for the clients of Shared Services.

The role also has accountability to the Director of Finance, Gloucestershire Health and Care NHS Foundation Trust and Director of Finance, GMS as the partners in Shared Services.

The role will require active engagement with senior key stakeholders / clients across the Gloucestershire Health Community.

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.

Main duties of the job

The Associate Director of Shared Services (ADoSS) is responsible for the leadership, management and development of approximately 85 staff, providing professional oversight to ensure a comprehensive and efficient service is provided at all times.

This service will support the corporate objectives of the partner organisations in Shared Services.

The role includes responsibility for setting the vision and strategic direction for Shared Services to ensure services continue to improve, deliver value for money and meet customer demand.

Job responsibilities

Key result areas will include :

• The ADoSS will be responsible for negotiating and agreeing Service Level Agreements with clients on an annual basis with agreed Key Performance Indicators and costs.
• Responsible for ensuring consistency, effectiveness, integrity and customer focus of financial systems and processes across the client base in accordance with agreed SLAs and performance reporting to the Shared Services Partnership Board against the Key Performance Indicators.
• Responsible for the provision of the key financial and procurement information systems for all client organisations.
• Responsible for a budget of £4.4m and effective management of the budget to ensure Shared Services costs are covered by SLA income.
• Responsible for enhancing relationships between Shared Services and clients to ensure Shared Services are the provider of choice.

Strategic Management of NHS Gloucestershire Shared Services

• Develop and deliver plans and strategies to enable the shared services to achieve their commercial objectives.
• Negotiate and agree service level agreements and KPIs with key stakeholders on an annual basis.
• Monitor and report the delivery of services against key performance indicators.

Service Provision

Delivery of a high quality, customer focused shared service encompassing payroll, pensions, staff expenses, accounts payable & accounts receivable, lease cars, procurement, financial accounting, finance and procurement systems and counter fraud services to NHS organisations in Gloucestershire.

Works closely with the Financial Management Teams to ensure the integrity of data content in all financial systems.

Person SpecificationQualifications

• Educated to degree level (or equivalent) with significant experience in managing large numbers of staff in a service focused organisation.
• Evidence of continuing professional and personal development.

Experience / Knowledge / Skills

• Ability to apply judgement to develop solutions to highly complex problems.
• Proven ability to prioritise workload in a dynamic work environment.
• Experience of liaising with internal and external auditors.
• Experience of delivering customer-focused services.
• Expert relevant experience in financial and / or procurement services.

Communication & Interpersonal Skills

• Strong communication skills, both orally and in writing.
• Ability to present information clearly to a range of audiences.

Organisational Skills

• Excellent organisational and time management skills.
• A facilitative and inclusive approach to management.

Personal Qualities

• Able to cope under pressure.
• Proactive / takes own initiative.

Physical Skills

• IT literate with practical computer application skills covering Microsoft products.
• Ability to move between countywide NHS sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

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