Sewer Sales Coordinator - Overland Park, KS

Overview

Hamilton is seeking a Sewer Sales Coordinator to join our Team.

This friendly professional will coordinate with management on the day-to-day operations and scheduling within the Plumbing / Drain Service Department.

What ARS can offer YOU :

• FAMILY FRIENDLY ENVIRONMENT!
• Opportunity for professional GROWTH We promote from within!
• Medical, Dental and Vision Insurance options
• Company-paid virtual Dr visit service through CIGNA / HealthiestYou
• Retirement - (K) with company match
• Life insurance, short term, and long-term disability and MORE
• Flexible Spending Account / Health Saving Accounts
• 13 days of Paid Time Off & 8 paid Holidays per year

Responsibilities

• Schedule and coordinate installations with sales staff, install Supervisor and customers.
• Reschedule cancelled installation appointments.
• Answers client and customer questions.
• Pull and track necessary permits for installations.
• Verify method of payment and final collection for each install.
• Create install tickets using our appointment management system and review for accuracy and completeness when install is finished.
• Communicates with installers to answer inquiries and provide information.
• Notifies customers of estimated times of arrival.
• Reviews time tickets, maintains technician time for payment and reports to management when travel time and unapplied labor go over targeted budget.
• Performs record management by creating folders, filing, and updating information as needed.
• Telephones customers to ensure satisfaction of the quality of services provided. Enters all customer remarks and concerns into the computer.
• May assist in collecting on unpaid accounts.
• Observes all safety and Company rules and regulations in the performance of duties.
• Follows the guidelines for the Senior Care, Ethics, and Quality Assurance Process.
• Assist Dispatch as needed
• Other duties as assigned.

Qualifications

• Must have prior office administration work experience (Home service industry preferred).
• An understanding of plumbing is a plus!
• Must be computer literate; experience with Microsoft Excel is required.
• Must have good communication skills and be able to represent our company with city officials..

If you are self-motivated with a great work ethic and the ability to provide excellent customer service we want you on our team!

Apply online or call Sarah - to schedule your interview.

ARS-Rescue Rooter is an Equal Opportunity Employer AA / EOE / M / F / V / D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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