A company is looking for a Manager, Customer Solutions Engineering to lead and develop their product team.Key ResponsibilitiesSet goals and objectives for the team and track progress toward achieving themProvide exceptional customer service and mentor junior consultants on product implementation strategiesDevelop training materials and processes to ensure team members are knowledgeable about product changesRequired Qualifications4-8 years of experience in a leadership role within Information TechnologyExperience with insurance claims processing is a bonusPrevious customer-facing experience is a plusCommitment to the company's core values of empathy, humanity, trust, and loveAbility to manage resource allocations and workloads effectively
Solutions Engineering Manager
A company is looking for a Solutions Engineering Manager to oversee their Emerging Solutions Engineering team. ...
Mobile Engineering Manager, Global E-Commerce Customer Business
Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. Collaborate with Product Managers, Designers, and other disciplines to explore the next generation of shopping experiences on TikTok. Drive and shape the growth of...
Sr. Customer Solutions Manager, Strategic Accounts
Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture, and Professional S...
Sr Manager/Director, Customer Quality Engineering
This role will lead a team of customer quality engineers located globally, interact with customers, senior and executive management, building excellent technical partnerships and strategy setting for the team delivering on key customer quality engagements. Proven experience working with customers in...
Engineering Manager - Customer Service Engineering
We are looking to add an Engineering Manager to help lead the Customer Service Engineering team and to grow it through the next set of innovations in the customer service space. The Customer Service Engineering team empowers Netflix Customer Service to help customers resolve issues as they try to st...
Engineering Project Manager, IS Programs & Solutions
Do you thrive working across a diverse set of disciplines? Do you love bringing calm to even the highest-intensity projects? Our Engineering Project Management group acts as the hub between an outstandingly diverse collection of products and ideas. In this group, you’ll manage, organize, and support...
Senior Customer Solutions Manager, Industry Products
We are seeking a Senior Customer Solutions Manager (CSM) to work directly with our customers to ensure successful delivery of new AWS Industry Products (AIP) services and solutions in the HCLS (Healthcare & Life Sciences) and Manufacturing Industries. Customer Solutions Managers (CSMs) are obsessed ...
Customer Care and Service Manager
Job Overview: Customer Care and Service Manager directs daily processes, tools, and, in the future, a team to manage a seamless and exceptional customer experience from pre-deployment to post-deployment and beyond. Be a voice of the customer, ensuring feedback is heard and addressed, and serve as th...
Sr Customer Solutions Manager , Strategic
Customer Solutions Manager you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture, and Professional S...
Engineering Project Manager
Preferred Consultant with prior engineering experience who grew to an Engineering Project Manager. Title-Engineering Project Manager. Keep the stakeholders, customers, engineers and team members informed on project status and in-sync with the latest schedule and priorities. Distribution of collated ...