Overview :
Account Manager Job Description
The Account Manager is responsible for developing long-term customer relationships and maximizing account penetration and customer retention with contractor and consulting engineer accounts.
Promotes CMS products and services by providing technical solutions to the customer's business and operational needs as well as demonstrating applicable technical knowledge.
Seeks to expand the depth of offerings within each account. Participates as a member of account team on key and target customers and projects.
Location : Portland, OR.
The company culture values honesty, integrity, dedication, resourcefulness, independence, and taking ownership.
CMS is an equal opportunity / affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
Qualifications :
Education & Experience Requirements :
Bachelor's degree in engineering from four-year college or university; or equivalent combination of education and experience.
Familiarity with HVAC systems and temperature control equipment preferred. The Account Manager works in a typical office environment with occasional visits to project sites, which includes outdoor work and work in mechanical / equipment rooms.
Account Managers must have exceptional written and verbal communications skills. Candidate must demonstrate the ability and willingness to communicate in a clear, concise, and diplomatic manner.
Outstanding attention to detail and excellent organizational skills are critical, as are honesty and the ability to develop and maintain deep customer relationships based on trust.
Candidate must be passionate about helping our customers to be successful, and must continually strive to improve their understanding of our customers in order to provide first-class customer service.
100% commission position / eligible for draw.
Responsibilities :
Job responsibilities include (but are not limited to) the following :
Identifies potential opportunities with existing and new customers.
Collects project data and compares to CMSs capabilities.
Develops relationships with multiple buying influences in the customers organization, including project managers, project engineers, construction, purchasing, and accounts payable.
Builds partnering relationships with contractors and consultants responsible for the decision making process to drive the sales of CMS offerings.
Actively listens, probes and identifies concerns.
Determines project needs, constraints, and responsibilities to meet customers HVAC system design and installation requirements.
Develops, evaluates, and discusses possible solutions with customer.
Responsible for project take-off, selection, and pricing of equipment and services.
Develops project fulfillment schedule. Responsible for ordering, tracking, customer follow-up, and management of project.
Responsible for the preparation and review of the proposal. Determines price and selling strategy.
Reviews and compares contract terms and conditions with CMS contract standards.
Presents the proposal and negotiates price, terms, and conditions with customer.
Determines customer needs, develops and executes an account specific business plan.
Assists in the development of CMS sales and marketing plans and strategies. Aids in the implementation of these strategies and action plans.
Provides total account business activity reports and annual forecasts.
Coordinates with consulting engineers in writing project specifications.
Authorizes replacement, credit, or refund as necessary to facilitate the refund / exchange process including negotiation of back charges and customer disputes.
Positively and credibly influences system design and construction with contractors and consultants. Frequently creates competitive, high quality and timely estimates, bids, proposals, and cost / benefit analysis.
Effectively writes, presents and communicates bids. Negotiates value, addresses resistance when demonstrated and closes the sale.
Assists customers in answering technical questions on HVAC systems, CMS products, system application alternatives, installation, operation, maintenance, and problem resolution.
Flexibility to work outside normal work hours, as required.
Maintains memberships with ASHRAE, USGBC and other industry organizations. Actively attends meetings.
Retail Manager (portland, Or)
All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age. ...
Restaurant Manager - Portland, OR - North West South
Restaurant Manager - Portland, OR - North West South. Our continued growth in this location has created new career opportunities for Management, Crew Members, and Kitchen Team Members! Come join us!. People Oriented – enjoys working with our guests and associates, possess good communication and inte...
Travel Nurse RN - Case Manager - $2,374 per week in Portland, OR
The Registered Nurse assumes responsibility and accountability for incorporating the vision, values, mission and critical goals of the organization into their job performance. TRS Healthcare is seeking a Registered Nurse who is licensed to work in OR, and has Case Management experience. Current Regi...
Manager, On-Premise Hospitality- Portland, OR
This position will manage a team of customer-facing Advisors and Educators who are each responsible for driving brand and commercial initiatives for a large portfolio of spirit brands in target on-premise accounts and within designated markets and/or DMAs. All qualified applicants will receive ...
Joint Use Services Manager (Portland, OR) #112767
All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientat...
Regulatory Projects Manager - Portland, OR - 110618
All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientat...
Territory Manager - Portland, OR
Territory Manager for Spinal Cord Stimulator. Additionally, Territory Managers are responsible for ensuring the territory meets or exceeds all goals through driving sales revenue. At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it i...
Principal Technical Product Manager, Portland, OR #
The product manager will work within the Scaled Agile Framework (SAFe) to manage and coordinate process and technology development for products enabling asset data and system performance tracking and reporting. Support regulatory activities by writing testimony, responding to data requests, meeting ...
Travel Registered Nurse - Case Manager - $2,407 per week in Portland, OR
Our purpose is to care for the people we work with and work for and we strive to Deliver Care Worthy of a Million Smiles through meaningful interactions with caregivers, clients, corporate staff and patients. TravelNurseSource is working with Amare Medical Network to find a qualified Case Manager RN...
General Manager - Portland OR
High noise levels due to operations, customers and overhead music• May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer• Will work near moving or mechanical parts• Varying schedule to include evenings, holid...