Overview
Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the face" of PLS.
As such, they are accountable for delivering superior customer service. They also sell company products and services. The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures.
Responsibilities
Job Responsibilities :
- Providing outstanding customer service to ensure repeat business
- Promoting our products and services to current and potential customers
- Ensuring all transactions are completed in compliance with federal, state, and local regulations
- Following company policies and procedures
- Maintaining a balanced cash drawer
- Completing all transactions accurately, including cash handling
- Using multiple computer applications to access information and process transactions
- Resolving customer complaints or referring complaints to the Store Manager for resolution
- Maintaining a safe, organized, and clean environment
- Performing other duties as instructed by management
Qualifications
Job Requirements :
- Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
- Ability, willingness, and comfort to engage with customers
- Strong verbal communication
- Ability to drive sales
- Exceptional attention to detail and ability to multi-task
- Professional appearance and demeanor
- Able to work flexible hours, including early morning, evenings, weekends, and holidays
- English fluency is required
- English / Spanish bilingual is a plus
Physical Requirements :
- Must be able to sit and / or stand for long periods of time.
- Ability to lift 15 lbs.
- Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels
Benefits :
Benefits for eligible employees include medical / dental / vision, 401k, vacation, opportunities for advancement, on-going training available.
We strive to demonstrate our Core Values in all positions at PLS :
Communication Customer Focus Integrity and Trust Teamwork Results
Customer Service Representative *HYBRID* - Hiring Immediately!
Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Customer Service Representatives. Customer Service Rep Job Requirements/Previous Experience:. May schedule field service repair calls. ...
Customer Service Representative Fueler/Washer
What’s the Job?Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. Why join Penske as a Customer Service Representative, you ask? It’s simple. Main Responsibilities:• Greeting our customers an...
Customer Service Representative (Celebration Advisor) - Store #29
Are you enthusiastic and motivated? Do You smile all the time? Do you possess a customer-first ethic and attitude? Do you enjoy working in a fun and family-friendly atmosphere? We are currently seeking a responsible and customer-oriented Customer Service Representative Celebration Advisor to join ou...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative
The Customer Service Representative’s duties include booking freight, processing orders, monitoring service, optimizing loads, accommodating customer needs and requirements, and establishes and maintains positive customer relationships. As a Customer Service Representative with Hirschbach your...
Customer Service Representative - WFH
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...