Technical Product Manager - Apple MDM

About The Role

Make sure to apply with all the requested information, as laid out in the job overview below.

As a Technical Product Manager at NinjaOne you will be a critical part of the product management team, helping drive NinjaOne forward using your Apple product expertise for our Mobile Device Management (MDM) product.

This role will require both technical and non-technical skills focusing on prototyping and testing new features as they are released by Apple, helping with product feature prioritization based on customer and market demand, evangelizing within NinjaOne and other community spaces, assisting the product, engineering, QA, design, and product marketing teams with Apple operating system expertise, and also participating in marketing events such as conferences, webinars, or other engagements.

Location : USA, UK, Spain, and Germany. We are flexible on remote working from home for all of our locations. For our USA candidates we hire only in the following states : TX, FL, NC, GA, CT, CA or ME .

Please let us know if you are willing to relocate.

What You’ll Be Doing

• Expert Apple Mobile Product Resource - You will be the expert in the product management organization for all things Apple MDM.
• Define Support Lifecycle Playbooks - Document and educate the engineering, product, and other teams on repeatable processes to support new device types, operating systems, and versions within Apple ecosystem.
• Research and Prototyping - Follow industry trends and operating system advancements, build prototypes to test new features, document how they work, and help the team understand their value.
• Community engagement Be the face of NinjaOne in MDM communities, host webinars and discussions, attend marketing events / conferences representing NinjaOne and our MDM capabilities.

About You

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering or other related technical certificates.
• 5+ years of experience in managing Apple devices with and without MDM solutions.
• 5+ years of scripting and prototyping experience related to Apple platforms.
• Experience with Apple mobile products, as well as knowledgeable about IT MDM products.
• Ability to work closely with an engineering team to guide product direction for Mobile Device Management software.
• Your strong interpersonal skills make you effective when working on cross-functional teams.
• You are an innovative and creative problem solver, comfortable with ambiguity, charting new territories and tackling new initiatives.
• You have experience leading and contributing to technical discussions and helping navigate technical tradeoffs.
• Other duties as needed.

About Us

NinjaOne is a leading unified IT management solution that simplifies the way IT teams work. With NinjaOne, MSPs and IT departments can automate, manage, and remediate all their endpoint management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction.

NinjaOne supports over 10,000 customers around the world and is consistently ranked #1 for its world-class customer support.

NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past three years.

What You’ll Love

• We are a collaborative, kind, and curious community.
• We honor your flexibility needs with full-time work that is hybrid remote.
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work-life balance with our unlimited PTO.
• We reward your work with opportunity for growth and advancement.

Additional Information

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills.

The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For California-based roles, the base salary hiring range for this position is $150,000 to $225,000 per year.

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