- Customer Service / Remote - Anywhere in U.S. / Up to $50K per year / Healthcare benefits / Able to work 9a-6p PST - As a Client Support Rep you'll : Provide guidance, education, and solutions to clients;
- Live chat with clients to assist them in real time; Answer incoming calls to resolve client questions; Return voicemails;
- Email with clients and provide them with frequent updates; Report technical issues to the product team; Host a weekly platform training webinar;
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Ft Customer Support Representative - Work From Home
Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stak...
Ft Customer Support Representative - Work From Home
Up to $60K per year / Benefits - As a Customer Support Rep you'll: Empower customers with industry knowledge combining elements of healthcare language, state regulations, and privacy laws; Respond to customer inquiries via email, phone, and chat promptly and professionally; Troubleshoot customer iss...
Ft Patient Solutions Representative - Work From Home
Competitive pay + benefits - As a Patient Solutions Rep you'll: Provide support to customers who are calling with questions about healthcare related matters such as benefits coverage, billing, EOBs (Explanation of Benefits), payments, payment plans, and scheduling; Exercise flexibility and problem-s...
Ft Administrative Client Coordinator - 100% Work From Home
Competitive pay + benefits - As an Administrative Client Coordinator you'll: Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information; Utilize appropriate systems and databases...
Ft Customer Support Specialist (work From Home)
Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...
Ft Customer Support Rep - Work From Home
Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open and interactive communication; Provide accurate, valid and com...
Ft Administrative Assistant - Work From Home
Competitive Pay - As an Administrative Assistant you'll: Coordinate and manage the calendars of five operations leaders, scheduling meetings, appointments, and travel arrangements to ensure efficient time management; Track and process expense reports, ensuring timely and accurate submissions in acco...
Ft Customer Operations Associate - Work From Home
Up to $21 per hour - As a Customer Operations Associate you'll: Handle basic customer inquiries and issues via phone, email, or chat; Document and track customer interactions and resolutions; Adhere to established procedures and guidelines to maintain consistency and quality in work output; Escalate...
Ft Customer Experience Agent (work From Home)
Up to $55K per year / Medical, dental & vision / 401k / WFH stipend / Ability to work on the weekends - As a Customer Experience Agent you'll: Handle support requests over phone and email; Help Ramp maintain an industry leading satisfaction rate with their customers; Bring insights into how Ramp can...
Ft Customer Service Agent (100% Work From Home)
Competitive Pay - As a Customer Service Agent you'll: Manage a large amount of inbound/outbound calls in a professional manner; Identify people's needs, clarify information, research issues and provide solutions; Gather and recollect information from interested people; Record details of communicatio...