Patient Account SpecialistSNI Companies • Tyler, TX, US
Patient Account Specialist
SNI Companies • Tyler, TX, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionManage and resolve accounts placed in the collections department, ensuring compliance with all state, federal, and client regulations. Perform follow-up on outstanding claims for both hospital and professional services, including government and commercial payers. Review and resolve claim denials, initiate appeals, and coordinate with coding and clinical teams when additional documentation or medical necessity reviews are required. Identify trends in claim denials or payment delays and provide recommendations to management for process improvement. Utilize payer portals, internal systems, and direct communication with insurance companies to secure timely payment on claims. Maintain accurate documentation of all account activity and communication efforts. Deliver excellent customer service to patients, payers, and internal stakeholders. Meet departmental quality and productivity benchmarks while adapting to procedural or system changes as needed. Experience : Minimum 3 years in a healthcare call center, medical billing / collections, or insurance claims role. Previous work in a client service or marketing environment within healthcare or a collection agency is also acceptable. Knowledge : Familiarity with hospital A / R processes and medical billing practices is essential. Technical Skills : Proficiency in Microsoft Word, Excel, and general PC navigation in a Windows environment.
SNI Companies has partnered with a leading healthcare organization seeking a detail-oriented and motivated Senior Patient Account Specialist to join their call center team on a
contract basis.
This role offers the opportunity to contribute to critical accounting functions while gaining exposure to various specialized areas within the organization.
Contract Details :
- Contract duration : Up to 3 months
- Schedule : Onsite in Tyler, TX
- Pay : $18 / hour
Key Responsibilities
Qualifications
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Patient Account Specialist • Tyler, TX, US
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