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Client Care Specialist

VirtualVocations
Fort Worth, Texas, United States
Full-time

A company is looking for a Client Care Specialist to provide support and ensure a positive customer experience.Key ResponsibilitiesProvide superior customer support through various channels including tickets, chat, and phoneManage incoming support requests and troubleshoot issues effectivelyEnhance FAQ and training materials based on customer feedback and common issuesRequired QualificationsBachelor's degree preferred1+ years of customer service or related experienceSelf-motivated and proactive team playerProficiency with MS Office SuiteExperience with Zendesk and staffing or tech companies preferred

22 hours ago
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