Equipment Service Technician I- Wilmington DE

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Equipment Service Technician I

• You do not have to have previous instrument repair experience to be considered.
• This is an entry level job - we will train you!
• This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process.
• This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states : Delaware,

What you will do :

Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and components.

Manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs and other duties.

Work with cross functional teams (Tech Support, Engineering and Service Contract Management), to escalate issues appropriately and utilizes advanced technology platforms to complete compliance regulatory requirements, and resolve and document troubleshooting issues.

The Technician will provide Customers with information, pricing and repair options. With management support, build relationships with Sales to drive Customer experience and revenue opportunities.

Learn to identify sales opportunities in assigned territory.

Provide support to various locations within assigned territory depending on the service agreements and Customer needs.

What can STERIS offer you?

Extensive hands on training and development

Career progression path within STERIS

Competitive pay and monthly incentive opportunity

Medical, vision, dental, life insurance, 401(k) with a company match, tuition assistance, and paid vacation time and paid holidays

Why is the Repair Technician role crucial to our business and our Customers?

Education Degree

High School Diploma or GED

What is Required

• Minimum of 3 years relevant work experience*
• Must be able to meet flexible schedules with early / late hours and occasional overnight / out of state travel, based on Customer and business needs.
• Must be able to pass a DOT medical / physical exam and comply with all DOT regulations.
• Must have a valid driver’s license with an acceptable driving record (CDL not required) and maintain required vaccines.
• Ability to drive DOT regulated vehicle and conduct basic box truck safety checks.
• Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving.
• Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times.

Must be able to be compliant with hospital / customer credentialing requirements

• What is relevant work experience?
• Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair.

Maintenance, construction, and automotive repair can also be relevant to this role.

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention.

WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services.

STERIS is a $5 billion, publicly traded (NYSE : STE) company with approximately 17,000 associates and Customers in more than 100 countries.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.

We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

The full affirmative action program, absent the data metrics required by 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request.

The program may be obtained at your location’s HR Office during normal business hours.