Executive Director - Wisconsin

Vista Care is a leading service and support organization that is proud to provide specialized, supportive services to a diverse population throughout Wisconsin, Illinois, Colorado, South Dakota, Nevada and Utah. We specialize in offering comprehensive care and support services for individuals with disabilities, empowering them to lead fulfilling and independent lives.

Job Summary :

The Executive Director is a senior level role responsible for the implementation and execution of Vista Care’s mission in the assigned region through leadership, ensuring quality across multiple service lines. The Executive Director ensures Vista Care staff and area-based leadership provide the highest quality care, keeping our individuals supported, in their hearts and actions always, while continuing to serve more people better. As a member of Vista Care’s senior leadership, the Executive Director is an active participant in the development of Vista Care’s business strategies. The Executive Director is expected to collaborate with executive leaders, colleagues, and other operations leaders to oversee operational excellence, achieve organizational goals, meet established fiscal expectations, and drive execution of care and service in accordance with Vista Care’s mission, vision, and values as well as in line with all regulatory standards.

Requirements

Duties / Responsibilities :

• Accountable for supporting all operations of their assigned region(s) while maintaining high levels of quality service and support.
• Provides leadership, supervision, and management for Area Directors or other local leaders and other staff ensuring the highest levels of quality care and support are provided in alignment with Vista Care’s BEST CARE values.
• Ensures the letter and spirit of Vista Care’s mission and BEST CARE values are fully operationalized. Supports regular discussion of the mission and values through inclusion in directives, policies, and other communications whether formal or informal.
• Responsible for supporting an engaging and supportive organizational culture across their assigned region for all. Supports an environment of inclusiveness, including promoting a positive and welcoming environment for all individuals supported, staff, and guardians throughout the organization.
• Fully responsible for the management of services within the assigned region(s), including budgeting, planning, recruiting, fiscal management, profit and loss (P&L) oversight, authorization processes, and accounts receivables management.
• Evaluate regional organizational structure and operational processes to ensure continued sustainability to deliver high quality services and achieve financial outcome and provide recommendations to the executive leadership.
• Assess and recommend organization wide changes and structure in collaboration with other Executive Directors and stakeholders.
• Participate in strategic planning for the organization and implement goals established throughout the strategic planning process within the assigned region / state.
• Work effectively with other Executive Directors to ensure that communication of strengths, weaknesses, opportunities, and threats occurs routinely among the senior leadership team and that solutions are identified and implemented as needed.
• Ensures that all open beds and vacancies for individuals supported do not exceed established targets.
• Works with leadership, guardians, funders to ensure their satisfaction with Vista Care’s services and to promote the highest quality care while minimizing the risk of any discharge.
• Ensures that all residential programs as assigned and / or delegated to follow all applicable licensure, certification, and contractual standards, as well as all federal, state, and local laws.
• Utilizing Quality Assurance, Employee Engagement, and other information sources to implement strategies to enhance the quality of services provided.
• Actively participates in activities regarding quality and performance improvement for the organization in partnership with quality and operational leaders.
• Establish and implement regional strategies for new development opportunities. Assess potential new markets for alignment with Vista Care’s mission and goals, develop short- and long-term strategies to enter new markets, and implement goals to operationalize new develop areas.
• Actively leads employee engagement and retention activities and monitors associated performance metrics in partnership with the People Division.
• Leads and develops all direct reports as well as participating in the development of direct care staff including the completion of annual performance reviews, provides regular routine coaching, evaluations, mentoring, corrective action, approval of time etc.
• Responds timely to escalated concerns from individuals supported, guardians and / or staff based on Vista Care policies and procedures.
• Develops and maintains effective partnerships with support departments (accounting, finance, human resources, etc.) to ensure program staff have adequate support to accomplish the organization’s mission.
• Demonstrate expertise in relevant rules, regulations, and statutes as it relates to Vista Care services offered in the region. Responsible for ongoing compliance, identification of potential regulatory changes that may affect Vista Care operations, and advocacy for rule changes that positively advance Vista Care’s mission.
• Participates and takes a leadership role in surveys by authorized government agencies and internal teams and where required and leads the development, management, and implementation of corrective action plans.
• Ensures any findings in a program are addressed properly and in a timely manner, escalates all findings, including any citations as appropriate.
• Completes routine reviews and audits of all assigned programs within their region and / or as assigned according to established written evaluations and reports to Vista Care leadership.
• Responds to any emergency situations in a timely manner, providing guidance, assistance, and support. Reports all emergencies and other matters of significance to the appropriate members of leadership.
• Represents Vista Care in dealings with outside agencies, including governmental agencies and third-party payers. Participates in relevant national and state provider association functions including serving on relevant committees and task forces whose intended outcomes support Vista Care’s mission and vision.
• Guides and participates in program marketing activities in partnership with Vista Care marketing team.
• Ensures all staff act in accordance with Vista Care Values, serving as a role model for others.
• May be required at times to provide direct care.
• Performs other duties as assigned by Vista Care leadership.

Scope of Supervision :

Qualifications and Experience :

Education :

Working Conditions / Physical Requirements :

Benefits

If you are interested in this position, please apply today! If you have any questions about Vista Care or this position, please reach out at the number or email below :

Please reach out to :

Vista Care Recruiting

recruiting@vistacare.org

920-691-1130 option 1

www.vistacare.org

Vista Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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