BUSINESS SYSTEMS ANALYST Detroit, MIVIEW JOB

Business Systems Analyst

Job ID JREQ-210448 Date posted 05 / 13 / 2024

At AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone and that the diversity of our Associates drives creativity and innovation.

Our global team of associates is made of dreamers, doers and innovators who are Bringing the Future Faster by Delivering POWER for a safer, brighter and more sustainable tomorrow.

As a member of #TeamAAM, you’ll get to make a difference on day one. You’ll have the opportunity to grow, embrace challenges, build your skills and bring your authentic self to work every day, all while helping to shape the future of mobility for AAM and the world.

Job Posting Title

Business Systems Analyst

Job Description Summary

The Business Systems Analyst will review, analyze, and evaluate business user needs to create Application System solutions that support overall business strategies.

They will document system requirements, define scope and objectives, and create system specifications that drive system development and implementation.

The incumbent will function as a liaison between IT and system users and have both business and technical expertise. They will effectively participate in ERP Implementations for consistent use of the Plex ERP system at Metal Forming Business Unit (MFBU) level and all MFBU plants as determined for new implementations, functional process optimizations and upgrades.

They will be responsible for ensuring that the Plex system is capable with all applicable MFBU / AAM business practices maintaining compliance to all Sarbanes Oxley requirements and all company / departmental policies and procedures.

They will provide timely resolution of issues and support requests within the assigned area of module responsibilities.

Job Description

• Participate in PLEX ERP and other System Deployment and upgrade projects within assigned module areas.
• Support and develop the skills and abilities of all MFBU / AAM associates using Plex, as needed, at each plant, in cooperation with plant management associates.
• Develop, document, improve, and audit business processes within each assigned Plex module working with plant and MFBU / AAM corporate associates as needed.
• Use analytical tools and data from Plex system to create process and procedure documentations and reports to support the needs of Production Plant locations within assigned modules.
• Collaborate with other teams (Production, Quality, Shipping & Receiving, Sales etc.) and participate in improving the use of Plex with MFBU plant Teams and AAM shared services team within assigned module and functional areas as applicable.
• Visit each MFBU plant facilities when scheduled to audit use of Plex system, improve stability metrics, and Plex system goals and objectives.

Report results to MFBU operating committee as required.

• Coordinate with plant Plex module champions and business champions to ensure stable use of system for customers and suppliers.
• Coordinate and respond to Plex system User Support Requests (USRs) within area of module responsibility according to SLA requirements including any urgent support requests.

Resolve assigned support requests and USRs within assigned plex module and functional area(s). Provide routine production support through business solutions.

• Provide training to Plex system users at each plant as required.
• Consult with plant business leads and corporate department managers to develop system solutions consistent with organizational objectives.
• All other duties as required and assigned.

Required Skills and Education

• Bachelor’s degree in Business Management, Information Systems, Supply Chain or Engineering related fields
• 2+ years of experience as Business Analyst in a manufacturing environment supporting business functions and PLEX ERP system modules in Quality, Production Control, Inventory and Engineering applications.
• 2+ years of Plex System Deployment and Plex support experience
• Knowledge of SQL, ODBC, Web Services, PLEX report writing is a plus

Skills and Competency Requirements :

• Strong Functional knowledge of PLEX Systems modules - Quality, Production Control, Inventory and Engineering applications and overall basic knowledge of all other plex modules
• Knowledge of General Supply Chain and Manufacturing Principles, General Shipping & Receiving principles, General Quality Management System principles
• Ability to plan and organize
• Ability to work with others
• Ability to analyze issues and implement solutions
• Ability to implement changes to the business system (Plex)
• Ability to facilitate team problem solving
• Ability to set standards and monitor them
• Knowledge of MS Office (Word, Excel, and PowerPoint, Outlook)
• Collaborating with Others
• Communicating Effectively
• Displaying Adaptability and Learning
• Maintaining High Work Standards
• Attendance and Dependability
• Must be willing to travel 25-30% of the time to AAM plant locations and project sites when required

About American Axle & Manufacturing

AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law.

AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law.

For the Disabled Job Seeker : We offer reasonable accommodations for qualified disabled individuals who are applicants for employment.