GENERAL MANAGER

Description : Competitive Pay

Competitive Pay

Extensive and detailed paid training

Health, Dental and Vision Insurance

Paid Vacation

Real Advancement Opportunities

General Managers are responsible for the entire Cafe operation. This includes, but is not limited to the hiring, orientation, training and management of 25-50 employees and 2-5 assistant and shift managers, operational budgets exceeding one million dollars, restaurant inventory, operational spending and managing cash flows (i.e. their operation's P&L)

General Managers open 70% of the time, close 20% of the time and work a mid-shift about 10% on average. During their workday, they will be responsible for the startup of equipment and processes, banking activities, delivering food, working different stations in the operation as needed as well as ordering and receiving food items and restaurant supplies.

Cash handling and following / completion of all systems.

General Managers are directly involved with guest relations, supporting and contributing to company objectives and strategies, assisting with opening other stores and assisting their Area Director (AD) with promotions and marketing window rollouts.

Job Tasks and Responsibilities :

Responsible for managing employees

Responsible for guest relations - recovery and sales building

Responsible for inventory including ordering and receipt

Delivers food - more frequently during peak hours of operation

Responsible for start-up of equipment and processes (opening shift)

Responsible for shut down and closing store (closing shift)

Manages / follows up on cash handling systems and deposits

Responsible for administration of the new hire orientation

Responsible for accurate reporting of numbers

Analyzing business results, formulating action plans, following up on plans already in place

Responsible for cost control (P&L) / manages cash flow

Conducts employee meetings

Solves problems as they arise

Manages safety committee and food safety

Responsible for hiring and orientation of new employees

Manages the catering operations including the Safe Driver Program

Coaches and develops employees at all levels

Maintains CORE evaluation standards

Knowledgeable in Human Resources

Supports and contributes to company objectives and strategy

Assists with opening other stores

Executes company promotions, initiatives and rollouts

Responsible for management development

Smiling, friendly demeanor

Secondary Functions :

Attend General Manager meetings for area / market

Helps with other positions in the Cafe

Assists with other stores as needed

Assists Area Director with administrative duties

Open new locations as needed

Answers phones / take orders as needed

Delivers food to guests as needed

Executes Catering Sales Initiatives as necessary, including but not limited to :

Daily guest call backs

Menu drops

Community event coordination and execution

Menu presentations and food tastings

Identifying sales leads through active territory canvassing

Requirements :

High School diploma or equivalent

State Foodhandler card and ServSafe certification

Minimum of 1 year experience in a Corner Bakery Cafe restaurant operations position or similar concept experience showing ability to lead and execute restaurant operations

Possess strong guest service and communication skills

Organized and detail oriented

Completion of CBC Management Training Program

Proficient in use of Microsoft Outlook, Word, Excel and POS - Point of Sale systems

Bilingual (Spanish) a plus

Formal Leadership training experience such as Situational Self Leadership, Situational Leadership II a plus

Must have a valid driver's license with proof of insurance and be able to consistently pass an MVR

Additional Info :

We are an Equal Opportunity / E-Verify Employer.

We follow all Ban the Box and Fair Chance hiring guidelines per federal and local laws.