Receptionist

Overview

The receptionist will provide visitors with excellent customer service and any information needed for their visit. The core function of the receptionist ensures the efficient and smooth day-to-day operation of our office.

Benefit Information :

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits Front Line Team Members (Programa de Beneficios de ABM)

Basic Qualifications :

Must be 18 years of age or older

Preferred Qualifications :

One (1) year of prior receptionist or admin experience required

Responsibilities :

Receiving, registering and guiding visitors.

Registering of non-registered visitors.

Respond to visitor inquiries.

Providing all visitors with visitor information, such as welcome flyers and safety

information.

Notify hosts of visitors about the arrival of guests and ensure the visitor is being picked up

or escorted to the required location on-site.

Manage the process of arrival of large groups of visitors and arrange the necessary

preparations (processing requests, preparing badges etc.)

Badge authorizing and registering for visitors and employees (permanent and temporary),

suppliers and special authorities according to the badge registration procedure at ASML.

This includes solving malfunctions and losses.

Manage the return of access badges, keeping an up-to-date log of names and card

numbers issued, and disable non-returned badges.

Prevention of unauthorized building access and detection of susceptive situations and / or

calamities within the reception area, when necessary escalate to the local security

department.

Managing all incoming telephone calls efficiently and in a friendly and professional

manner. Phone calls are answered and forwarded within opening hours.

Handling general administrative tasks such as handling mail, activity logs, etc.

Receiving suppliers and goods (e.g. packages, flowers, documents) where applicable.

Maintain a reception environment that is clean, tidy and accurately reflects the corporate

image. This also includes keeping up-to-date papers, magazines etc.

Taking care of various related activities such as emergency response participation, parking

management and event support.

Physically sitting at the receptionist desk

Hosting Guests

Welcome guests and notify the appropriate employee

Process all locker requests

Process Conference Room reservation requests ( non bookable)

New hire, visitor & escort office badge requests

Coordinate FedEx & employee package requests

Escalate security concerns

Process plotter requests

Replenish office supplies (from store room)

Holiday decorating

Distribute Covid tests (where applicable)

Hang signs in office following branding

Accept packages & process mail

Accept catering orders and notify recipient via teams

Hertz support (Notate vehicle returns and communicate to Hertz)

Completed assigned MS office tasks as requested

Follow-up with vendors coming or onsite

Manage a Visitors Log

Manage a badge book

Coordinate with security for access on badges

EV Badges and return ( where applies)

All other tasks as asked

Accepting and ordering catering as requested.

Updating Bulletin boards

Help PLanon requests and follow up

Help with IT request and follow up

Lost and Found

Qualifications Education & Experience

• High School Diploma or GED
• Min. 1 years of related front desk, admin, mailroom experience required

Qualifications - Other Skills, Abilities, Knowledge

• Intermediate (i.e. Word, Excel, Outlook)
• Communication
• Dependability
• Organization
• Multitasking
• Prioritizing
• Exceptional Customer Service Attitude

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply