GENERAL SUMMARY :
Responsible for selecting, measuring, and fitting eyewear following the doctors’ spectacle prescription specifications.
PRINCIPAL DUTIES AND RESPONSIBILITIES :
- Customize the patient’s spectacle prescription using the E.A.R.N. for Eyewear Consultants process methodology and trouble-shooting any previous eyewear issues
- Responsible for communicating the preferred lens family of products and the benefits of each
- Responsible for knowledge of each frame line and the material it is made of to properly pre-adjust the frame prior to measurements taken
- Responsible for conducting and recording various measurements that are required to fabricate the lenses
- Responsible for properly inputting and processing eyewear orders into the software program for the optical laboratory
- Responsible for follow-up with the eyewear orders through completion and delivery
- Responsible for ensuring visual displays and eyewear products are clean in accordance with the store specific plan-o-gram
- Responsible for interpreting, explaining, and properly applying vision insurance coverage Assist with dispensing, adjusting, and trouble-shooting eyewear
- Assist with front desk duties such as checking patients in and out, scheduling appointments, and retrieving insurance eligibility
- Responsible for neutralizing and verifying the spectacle prescription in the eyewear through the use of auto and manual lensometry, as needed
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
Requires high school diploma or GED
Previous computer experience and basic math skills preferred
Previous customer service, retail, or hospitality experience preferred
Previous dispensing / optical experience preferred
Must be able to walk, bend and stand for extended periods of time Completion of all required training courses as directed by Henry Ford Optimeyes
- Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy
- Must practice the customer skills as provided through on-going training and in-services.
WORKING CONDITIONS :
Works in retail optical environment.
Requires evening and weekend hours
Additional Information
Organization : Community Care Services
Department : HF Optimeyes Southfield SVC
Shift : Rotating
Union Code : Not Applicable
Optician - Full time - Royal Oak
Must be able to walk, bend and stand for extended periods of time Completion of all required training courses as directed by Henry Ford Optimeyes. ...
Full Time Teller - Southfield
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. ...
Optometric Assistant - Full time - Southfield
Must be able to walk, bend and stand for extended periods of time Completion of all required training courses as directed by Henry Ford Optimeyes. Department: HF Optimeyes Southfield SVC. Accurately performs, follows, and adheres to the scheduling guidelines and to the allotted time given to perform...
Vibe Future Openings- Full Time Teller Southfield
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. ...
Optician - Full time - Bloomfield Township
Must be able to walk, bend and stand for extended periods of time Completion of all required training courses as directed by Henry Ford Optimeyes. Department: HF Optimeyes Bloomfield Twp. ...
Cashiers - Whole Foods
Cashier, Cashier Assistant (Bagging, Carts), Sanitation. ...
Seasonal Warehouse Worker - Package Handler
Who exactly are Seasonal UPS Warehouse Workers?. Also known as Package Handlers, many of our Warehouse Workers load/unload packages in and out of UPS trailers or our signature brown trucks. Youve read about the quick application process, tight team, and active work but what else do we offer to that ...
Delivery Driver - Uber Eats
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d...
Delivery Driver - Medical Equipment
Responsible for delivery in all of Harts delivery area, not just home location. Loads and unloads equipment onto delivery vehicle. Makes contact with patient with estimated time of delivery. Unless directed by dispatch, follows numerical delivery route. ...
Industrial Inside Sales Associate
The Industrial Inside Sales Associate will be responsible for managing the sales of any inventory, brokered or consigned equipment from start to finish. Must be willing to travel domestically (mostly east of the Mississippi) on an as needed basis to conduct sales calls, network, and to close equipme...