Talent.com
Director of Call Center Operations
Director of Call Center OperationsVirtualVocations • Ogden, Utah, United States
Director of Call Center Operations

Director of Call Center Operations

VirtualVocations • Ogden, Utah, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Director of Call Center Operations responsible for overseeing the centralization of call center functions and enhancing service delivery.

Key Responsibilities

Lead the integration of Access Center and Care Navigation teams into a unified call center operation

Develop and implement strategies to streamline processes and improve service delivery

Supervise and mentor call center managers and staff, fostering a culture of excellence and continuous improvement

Required Qualifications

Bachelor's degree; Master's preferred

7+ years' experience in call center management, with at least 3 years in leadership roles

Experience managing large-scale call center operations and leading teams through transformations

Strong understanding of call center technologies and best practices

Experience in healthcare or medical practice settings is highly desired

serp_jobs.job_alerts.create_a_job

Call Center Director • Ogden, Utah, United States

Job_description.internal_linking.related_jobs
Director of Outbound Sales

Director of Outbound Sales

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Outbound Sales.Key Responsibilities : Lead, mentor, and manage a team of outbound agents and supervisors Develop and implement call center strategies to impro...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Director of People Operations

Senior Director of People Operations

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director, People.Key Responsibilities Lead core People Team functions including Contact Center, People Technology, People Analytics, and Innovation Develop and ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Manager, Contact Center Operations

Senior Manager, Contact Center Operations

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture through goal setting and accountability Enhance agent perfo...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Client Operations

Director of Client Operations

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Operations.Key Responsibilities Oversee day-to-day delivery of contracted operational services to clients Lead direct reports and manage client inqu...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Business Operations

Director of Business Operations

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Business Operations & Strategy (Marketplace Growth).Key Responsibilities Own the systems, strategy, and execution behind the quoting engine, automation infras...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Revenue Operations

Director of Revenue Operations

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Revenue Operations.Key Responsibilities Serve as the strategic owner for go-to-market planning, collaborating with cross-functional teams to ensure operatio...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sales Operations Director

Sales Operations Director

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Sales Operations.Key Responsibilities Partner with Sales leadership to translate revenue goals into operational plans and quotas Design and continuously im...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Client Success

Director of Client Success

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Success to lead the team focused on client retention and satisfaction.Key Responsibilities Lead, mentor, and grow the Client Success Management teams...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Field Operations - Commercial Construction

Director of Field Operations - Commercial Construction

PJF Corp • Layton, UT, US
serp_jobs.job_card.full_time
Are you ready to inspire teams, mentor future leaders, and drive lasting success? Step into the Director of Operations role at PJF Corp. Who Are We?Since our modest beginnings in 1998, PJF Corp.Qual...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Inside Sales

Director of Inside Sales

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Inside Sales (Remote).Key Responsibilities Meet or exceed enrollment, revenue, and profitability goals Lead and support enrollment managers in achieving pe...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Agency Solutions

Director of Agency Solutions

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Solution Sales - Agency Team Lead.Key Responsibilities Manage relationships with health agencies and serve as the primary contact Consult with agency partner...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Contact Center Operations Manager

Contact Center Operations Manager

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Contact Center Operations to lead and optimize the performance of front-line agents in a fast-paced environment. Key Responsibilities Build and sustain a high-p...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Employee Benefits Operations

Director of Employee Benefits Operations

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Employee Benefits System Operations.Key Responsibilities Collaborate with national operations leadership to align AMS solutions with business needs and corpor...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Director of SRE & Cloud Operations

Senior Director of SRE & Cloud Operations

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director, Site Reliability Engineering & Cloud Operations.Key Responsibilities Lead the transition to containerized and cloud-native architectures using Azure se...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of Care Operations

Director of Care Operations

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Care Operations.Key Responsibilities Oversee day-to-day operations of the Enhanced Care Management program to meet delivery targets Grow and manage a multi...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Director of People Operations

Director of People Operations

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Director, People Operations.Key Responsibilities : Design and implement global people operations infrastructure to enhance efficiency and employee experience Lead and d...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Clinical Operations

Director of Clinical Operations

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Clinical Services Operations.Key Responsibilities Lead day-to-day operations ensuring compliance with contracts and regulations Develop and implement proce...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Director of Infrastructure Services

Director of Infrastructure Services

VirtualVocations • Ogden, Utah, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Infrastructure Connectivity Services.Key Responsibilities Provide strategic and operational leadership across all enterprise connectivity domains including ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted