Inside Sales Representative

Job Description

Job Description

About Us :

As the leading provider of 10G fiber internet in California, Race Communications is a company built by the needs of the communities that we serve. Working for Race means being dedicated to bringing cutting-edge fiber internet to rural and urban communities, providing opportunities, enhancing technology, and enabling access for generations to come.

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Summary :

As an Inside Sales Representative at Race Communications, you will be instrumental in expanding our customer base and driving revenue growth. Your primary responsibility is to proactively engage potential customers via phone, web, email, and selling tools serving as the voice of Race Communications. You will create meaningful connections with individuals, effectively conveying the exceptional value of our products and services to secure their business. You must possess excellent communication and customer service skills, as well as strong sales acumen to explain products and services, address questions and complaints, and provide effective solutions. Additionally, you will support Race Communications' mission to bridge the digital divide between rural and urban areas by promoting and delivering reliable, high-quality internet services.

Requirements

Qualifications and Experience :

• Eligibility for US Employment without sponsorship
• Minimum of 18 years of age
• High school diploma, GED or equivalent required
• Minimum of one year of experience in sales, outside sales, or a related field, with equivalent work experience in customer-facing roles required
• Demonstrated proficiency in utilizing CRM systems (e.g., Salesforce and HubSpot) to manage customer data, track interactions, and analyze customer behavior
• Increased customer through the implementation of targeted relationship management strategies, resulting in improved client satisfaction and loyalty
• Consistently meet or exceed monthly sales quota given by Vice President of Sales and Marketing, achieving monthly target phone sales
• The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
• Proficiency in Spanish Language is desirable

Skills :

Essential Duties and Responsibilities :

Sales Prospecting and Lead Generation :

Sales Performance and Goal Achievement :

Customer Needs Assessment and Relationship Building :

Quotation Management and Account Development :

Information Handling and CRM Utilization :

Customer Support and Complaint Resolution :

Sales Team Compliance and Participation :

Benefits

As Part of Our Team, You'll Enjoy :

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