Director, Digital Automation & Workplace Platforms

Director, Digital Automation & Workplace Platforms

Our IT department drives the bank's cutting-edge technology infrastructure and prioritizes seamless and secure digital operations. From supporting robust data centers to safeguarding sensitive financial data, we are always at the forefront of innovation, implementing the latest technologies to elevate banking services. Our dedicated teams provide strategic and comprehensive support, meeting the ever-changing needs of both clients and employees across the entire enterprise.

Job Description

The Director, Digital Automation & Workplace Platforms leads a cross-functional team responsible for the end-to-end delivery and ongoing support of enterprise automation (RPA), digital workplace (Microsoft 365), and service management (ServiceNow) solutions. This role combines product ownership and technical delivery, ensuring each platform is managed as a strategic product with clear roadmaps, measurable outcomes, and a focus on user experience and adoption. The Director fosters a culture of innovation, applying emerging technologiesincluding artificial intelligenceto enhance business processes and drive continuous improvement. Collaboration with business units, IT partners, and external vendors is essential to align platform capabilities with organizational goals.

Team Culture

Our team thrives on collaboration, continuous learning, and innovation. We work closely together, leveraging cutting-edge technologies and sharing our expertise to solve complex problems efficiently. By encouraging creativity and adaptability, we experiment with new tools and methodologies, fostering a dynamic and tech-forward work environment. Additionally, we focus on creating a positive and supportive atmosphere, ensuring everyone feels valued and motivated to excel.

How You'll Spend Your Time

• Develop strategic roadmaps for RPA, Microsoft 365, and ServiceNow that align with business goals and emerging technologies like AI.
• Ensure platform reliability through proactive monitoring, incident management, and continuous improvement.
• Lead cross-functional collaboration to drive innovation and adopt industry best practices.
• Cultivate strong partnerships with business units, IT, and vendors to enhance automation and service delivery.
• Analyze technology trends and collaborate with stakeholders to integrate advanced solutions like Gen AI and agentic AI.
• Oversee the design, implementation, and support of technologies that enable digital transformation.
• Governing platform policies and monitoring key metrics to mitigate risks and improve performance.
• Manage budgets, resources, and teams while promoting continuous improvement and strategic communication.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of a bachelor's degree and 10-12 years' experience in a technology related field or 15+ years equivalent experience with increasing levels of responsibility.

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity!

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.