General Manager - Monroe, LA & Pineville, LA

Find out if this opportunity is a good fit by reading all of the information that follows below.

WHO WE ARE

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 11 states, and we have over 1,500 team members.

• Bruckner’s is more than just a place selling parts and working on trucks
• We are an essential business delivering solutions to transportation providers the backbone of everyday life as we know it
• We contribute to our local communities
• We care about our people

OUR CORE VALUES

• We act with Honesty and Integrity.
• We value our people and communities.
• We are customer focused.
• We do what it takes.

WHAT WE OFFER

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit-Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
• Technician Student Loan Reimbursement Program
• Disability and Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Family and Team Oriented Environment
• Employee Referral Bonus
• Engaging and Challenging Assignments
• Drug free workplace

JOB SUMMARY

The General Manager is completely responsible for and will be held accountable for the successful operation of the entire dealership.

He / she will develop and execute plans to ensure the dealership achieves a reasonable profit and provides stockholders with a fair return on their investment.

The General Manager will accomplish all objectives through planning, motivating, and coordinating the activities of all departments.

The area of responsibility will include Pineville, LA and Monroe, LA.

ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES

1. Management-Related

• Plan the dealership’s operations for the coming year and report the plan to the dealer for approval.
• Obtain, review, and recommend improvements for each department manager’s monthly forecasts and plans.
• Ensure that every department operates harmoniously and profitably.
• Develop and maintain a good working relationship with the factory and lending institutions.

2. Personnel-Related

• Formulate policies and establish procedures for all training programs and monitor their effectiveness.
• Handle all dealership personnel functions, including interviewing, hiring, measuring and evaluating performance, recognizing accomplishments, and termination with corporate approval.
• Review and approve the compensation plans for all employees with corporate approval.
• Ensure that department managers are training and supervising employees for optimum effectiveness.
• Communicate management’s policies and procedures to all employees and ensure that they are understood and followed.
• Complete a formal performance evaluation of each department manager once a year.
• Provide enthusiastic leadership to shape employees’ attitudes and build morale.
• Establish harmony and teamwork among departments.
• Conduct managers’ meetings at scheduled intervals.
• Coordinate the department’s ability to sell Mack trucks and related components.
• Direct the department’s implementation and execution of sales policies and practices.
• Recommend sales strategies to corporate management for improvement based on market research and competitor analyses.
• Build, develop and manage a sales team capable of carrying out needed sales and service initiatives.
• Maintain open communication with the sales team regarding customers’ requirements; keep current on market and customer trends and document all activity in the company’s CRM system.
• Utilize corporate employees, partner dealers, and their key staff to appropriately identify and negotiate needed inventory needs.
• Study pertinent information on competitive activity.
• Keep informed on new products and other general information of interest to the sales team that will assist in sales efforts.

3. Asset Management

• Maintain cleanliness and functionality of all physical assets.
• Enforce proper security, including alarm systems and fire extinguishers.
• Purchase needed equipment with company approval.
• Continually review safety aspects of all physical assets (Buildings, Equipment, Vehicles, etc.).
• Coordinate with the business office to ensure that records and analyses are maintained accurately.
• Develop merchandising strategies and assist in creating effective cost-efficient advertising.
• Resolve any customer complaints that line management has not been able to resolve.

4. Community / Industry Relations

Support good relations with the community at large, as well as industry activities (e.g., United Way, Chamber of Commerce, State Trucking Organizations, civic clubs, etc.).

5. Customer Relations

Make continuous efforts to assure that our customers are treated with maximum respect and receive maximum value for their money.

6. Profitability

• Maintain net profit percentage to at least 110% of the A.T.D. Profile Dealer.
• Maintain certain key financial ratios : Parts inventory turns at least five (5) times per year; accounts receivable at least 85% current.

POSITION REQUIREMENTS

• High school diploma or the equivalent; college degree preferred.
• Must have the ability to read and comprehend instructions and information.
• At least ten years in dealership sales, service, or parts capacity.
• At least five years in a supervisory position.
• Must have a professional personal appearance.
• Excellent communication skills in person, on the phone, and in writing.
• Will be trained in all dealership computer systems.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.

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