Food Service Operations Manager
We are seeking a Bench Food Service Operations Manager to support our Patient Services Team in an acute aare setting in Charlotte, NC.
Key Responsibilities :
- Establishes goals and oversees the implementation of patient food services needs based upon medical direction and patient population
- Hires, directs, coaches, trains, and develops patient service team members
- Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
- Ensures patient services staff assists in achieving stated patient satisfaction goals
- Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
- Participates in / leads patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance / Performance Improvement programs
Qualifications :
- Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology / management or related field
- Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
- Minimum of one (1) year experience in food service management preferred in an acute care setting
- ServSafe® certified, desirable
- Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems
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