Provider Services Representative
VirtualVocationsLansing, Michigan, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Provider Services Representative.
Key Responsibilities
Manage customer interactions through various channels while ensuring a positive experience
Present and discuss products and services accurately to both internal and external customers
Maintain performance standards and complete ongoing training to enhance service quality
Required Qualifications
High School Diploma or GED is required; a college degree or relevant certification is a plus
Ability to mentor peers and foster an inclusive culture
Demonstrated competency in computer programs such as Microsoft Office
Recent telecommuting experience is a plus
Bi-lingual (Spanish) is a plus; a license to sell may be required for advanced positions
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Service Representative • Lansing, Michigan, United States
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