Search jobs > Whittier, CA > Senior manager owner

Senior Manager of Owner and Guest Support

VirtualVocations
Whittier, California, United States
Full-time

A company is looking for a Senior Manager, Owner & Guest Support.Key ResponsibilitiesDevelop and execute strategies to meet service metrics and quality goalsManage, coach, and develop a team of Owner and Guest Support ManagersCollaborate with other Senior Managers to align owner and guest processesRequired Qualifications8+ years of experience in customer service, preferably in a contact center environment3+ years of experience managing teams in an inbound, multi-channel environmentBachelor's degree or relevant experience preferredExperience with Salesforce CRM preferredData-driven with the ability to analyze information for team improvement

14 hours ago
Related jobs
Promoted
Jerry
Los Angeles, California

In this high-visibility role, you will report to our VP of BizOps and Analytics and collaborate closely with our insurance operations, product, and business leaders. Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product an...

Promoted
Charles R. Drew University of Med & Sc
Los Angeles, California

Acts as liaison with CDU offices including but not limited to Office of Sponsored Programs, Finance and Human Resources and manages and maintains Academy budgets under the supervision of the director. Supports in the development and implementation of quantitative and qualitative evaluation tools to ...

Promoted
National Association of latino Arts and Cultures
Los Angeles, California

During CAS teacher workshops and family workshops, this employee will assist with setup and cleanup of studio art and other activities, involving duties including but not limited to bending to tape down tarps, lifting and reaching to set up canopies and tables, and carrying other supplies. While per...

Promoted
Turner & Townsend Group
Los Angeles, California

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programs covering the full spectrum of consultancy, project delivery and post-project operations. Taking responsibility and being the first point ...

Promoted
Maple Media LLC
Los Angeles, California

This is an exciting time to join this growing business, and we are seeking a Senior Manager, Business Development to develop new business and growth strategies with partners, identify growth initiatives, including new partnerships and bundles, and negotiate partnership deals across the Maple Media e...

Gallman Consulting
Long Beach, California

Well established, highly profitable CPA firm offers several exceptional career opportunities for Audit Managers and Seniors to work hybrid from both our office and your home with flexible hours. CPA Firm Audit Managers and Seniors - Hybrid living close to the office is preferred - Fully Remote Home ...

bizjobz LLC
Anaheim, California

Well established, highly profitable CPA firm offers several exceptional career opportunities for Audit Managers and Seniors to work hybrid from both our office and your home with flexible hours. CPA Firm Audit Managers and Seniors - Hybrid living close to the office is preferred - Fully Remote Home ...

Consultative Search Group
Los Angeles, California

Corporate Finance: analyzing drivers of historical financial performance, including key trends that are impacting the business; understanding the components, drivers and evolution of firm’s expenses and forecasting them accordingly; supporting Corporate Financing activities, including budgetin...

Simpson Gumpertz & Heger
Los Angeles, California

The Structures Division provides structural engineering services with emphasis on new design, repair and rehabilitation of constructed works, and investigation and performance evaluation of a variety of structures and materials. The actual salary offered may vary from the range, as permitted by the ...

ICF
California
Remote

The primary duty of this role is to lead the development and implementation of environmental and regulatory compliance documents for renewable energy and transmission projects. Serve as a project manager or task manager as appropriate for environmental compliance for renewable energy projects, overs...