Additional Information Dual Properties Job Number 24110237 Job Category Sales & Marketing Location The Westin Bellevue, 600 Bellevue Way NE, Bellevue, Washington, United States Schedule Full-Time Located Remotely?
N Relocation? N Position Type Non-Management POSITION SUMMARY Promote awareness of brand image internally and externally.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event.
Encourage guests or callers to purchase or schedule preview package sales / tours. Explain details and requirements related to attending a sales presentation to potential owners.
Verify that individuals meet eligibility requirements for preview package sales / tours prior to scheduling a tour for a Marriott vacation club property.
Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities / services.
- Receive, record, and relay messages accurately, completely, and legibly.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional;
- maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards;
- anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language;
- prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONSEducation : High school diploma or GED equivalent.
Related Work Experience : No related work experience.Supervisory Experience : No supervisory experience.License or Certification : NoneThe pay range for this position is $28.
50 to $28.50 per hour. This position offers coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Employees will accrue 0.03847 hour for every hour worked to be used toward PTO / Vacation / Holiday / Sick. Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves.
To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life.
We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate;
you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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