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Assistant General Manager

Miguel's Jr
Costa Mesa, California, United States
Full-time

Join Miguel’s Family!

Do you believe food is more than just a meal? At Miguel’s, we're passionate about creating memorable experiences through delicious food and genuine hospitality.

We're searching for enthusiastic team members who share our Why : to share the love with everyone we serve.

We're looking for someone who :

  • Has a contagious smile & a passion for creating positive experiences.
  • Excels at communication and building rapport with guests.
  • Thrives in a team environment and is always willing to help.
  • Maintains a positive and can-do attitude.
  • Has flexible availability, including nights and weekends (a plus!).

We offer :

  • Great Compensation (DOE)
  • Paid Time Off (PTO) & (PSL) Paid Sick Leave
  • Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
  • Company Paid Life Insurance
  • 401(k) Plan with up to 4% Company Match
  • One Year Anniversary Day
  • Free Employee shift meal

Assistant General Manager Position Summary :

Assistant General Manager (AGM) is responsible for the Front and Back of the

House operations of a single business location with the General Manager and

whenever s / he is offsite. This position is not present in every location and

can also be considered a leadership developmental position

Essential Duties and Responsibilities

Drives combined team performance

in BOH and FOH towards daily excellence in execution and great guest

service.

Creates a positive spirit of

pride and fellowship across the team and in the work environment to

promote sales and retention of top talent with the support of the GM.

Promotes guest service

proactively and represents the company on guest recovery regarding

restaurant-level issues / complaints

Work with the GM to actively

solicit, interview and select top talent from a pool of external,

internal, and referred candidates to fulfill current and future needs.

Understand and help manage the

financial and operational performance of the business to meet and exceed

its goals / metrics.

Leads by example through formal

performance management, coaching, and positive role modeling of service,

company policies and procedures, and brand standards.

Key developmental focus is the

Shift Supervisors as direct reports to both GM and AGM

Maintains a safe, secure, and

healthy environment by establishing, following, and enforcing sanitation

standards and procedures, complying with legal regulations; securing

revenues; developing and implementing disaster plans; maintains security

and sprinkler systems, parking lot, and walkway.

Daily communication with the GM

to ensure all tasks, issues, and day-to-day items are handled efficiently

and properly.

Completes other duties as

assigned by GM

Obtain a ServSafe Certification

within 90 days of hire

Requirements

Must have at least 2 years of experience

in a previous supervisory / management role with the QSR with some if not

total P&L responsibilities / impact

Proven ability to lead, manage

and motivate a team

Proficiency in oral and written

communication to effectively be a team leader and member with

predominantly English-speaking guests and team members

Intermediate computer skills

including MS Office : (Excel, Word, Outlook, and Excel)

High School Diploma or

Equivalent

Additional Info

Physical Demands and Work Environment :

The physical demands and work

environment characteristics described here are representative of those

that must be met by an employee to successfully perform the essential

functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform essential functions.

  • Physical demands : While
  • performing the duties of this job, the employee is required to stand;

walk; reach with hands and arms; climb stairs; balance; stoop, kneel,

crouch, or crawl; talk or hear; taste or smell. The employee must

occasionally lift and / or move up to 50 pounds. Specific vision

abilities required by the job include close vision, distance vision, color

vision, peripheral vision, depth perception, and the ability to adjust

focus.

Work environment : While

performing the duties of this job, the employee is exposed to whether

conditions prevalent at the time. The noise level in the work

environment is usually moderate and consistent with a restaurant

environment

Job Details :

  • Career Advancement / Career Plan : We promote heavily from within.
  • 30+ days ago
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