Date Posted : 2024-07-22
2024-07-22
Country :
United States of America
Location :
VA146 : 8320 Alban S100, Springfield 8320 Alban Road Suite 100, Springfield, VA, 22150 USA
Position Role Type : Onsite
Onsite
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression.
We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat.
Our team solves tough, meaningful problems that create a safer, more secure world.
Principal System Administrators, internally known as Principal Analyst, infrastructure Workplace Services, collaborate with a diverse team to support exciting, critical programs with classified information system capabilities.
Success in this role means you are able to develop, implement and maintain secure, cost-efficient environments across various classified programs.
Program teams rely on your collaboration and guidance to define computing requirements and create end-to-end solutions to solve complex IT infrastructure problems.
What You Will Do :
System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical.Troubleshooting application functionality, crash, and performanceInvestigate user performance and work with external teams to improve user experienceAssist customers with Tier 2 incident resolution for Linux and windows applicationsProvide remote end user desktop supportIdentifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutionsResponds to escalated service desk / team requestsCommunicate effectively (in oral and written form) with a variety of individuals, work well within small and large team environmentsWillingness to provide initial triage, response, and notifications for incidentsParticipates in special projects as required Full time 100% Onsite position
Qualifications You Must Have :
Typically requires bachelor’s degree and minimum of 5 years of prior relevant experience or a master’s degree and minimum of 3 years of prior relevant experience.
Must have an active and transferable U.S. government issued TS / SCI Polygraph security clearance. U.S. citizenship is required, as only U.
S. citizens are eligible for a security clearance.Candidate must have a current DoD Information Assurance (IA) Certification to be considered for employment;
either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-SecurityExperience with Active DirectoryExperience with the following : DNS, DHCP, DFS, LDAPExperience Linux and Windows
Qualifications We Prefer :
ITIL v3 or higherUnderstanding of Service Now, NETS or other ticketing processCompTIA Security+ CE Certification is the preferred certification.
Understanding of Service Now, NETS or other ticketing processMicrosoft System Center Configuration ManagerApplication Troubleshooting such as Outlook, Excel, Word, JAVA, Internet ExplorerPowerShellVirtualization Environments (VMware, Citrix)Profile management utilizing the VMware User Experience Management (UEM) toolsetMicrosoft ExchangeTelephone / Video supportNetworkingFamiliarity with site specific customer and mission
What We Offer :
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value : Trust, Respect, Accountability, Collaboration, and Innovation.
RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation and that, in turn, requires a culture that is diverse, equitable and inclusive.
We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities.
We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.
The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education / training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.
Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.