Support Service Admin

This is a fully on-site position in Pinehurst, NC

JOB SUMMARY

As the Support Service Admin you will be responsible for processing both incoming and outgoing mail, prepare packages for shipment, assist with accepting deliveries, and provide administrative support as needed

Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street.

It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.

Requirements

MAJOR DUTIES & RESPONSIBILITIES

• General Administrative Duties to support management.
• General Office Duties as assigned by the manager.
• Handle incoming and outgoing business mail
• Package and ship IT equipment
• Process medical records
• Data process and reporting
• Strong attention to detail

Other duties & special projects, as assigned and based on business needs.

EDUCATION / CREDENTIALS :

High School Diploma preferred.

JOB RELEVANT EXPERIENCE :

Business experience in a healthcare and / or insurance setting is preferred.

JOB RELATED SKILLS / COMPETENCIES :

Attention to detail, administrative skills, customer service skills and good communication skills with a clear understanding of company business lines needed.

The ability to work in a dynamic team environment and manage time efficiently and meet specific deadlines. Computer literacy, typing skills, and organization skills are essential.

Advanced Excel & Google Sheets skills are required.

WORKING CONDITIONS / PHYSICAL DEMANDS :

Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work.

WORK FROM HOME TECHNICAL REQUIREMENTS :

Supply and support their own internet services.

Maintaining an uninterrupted internet connection is a requirement of all work from home position.

This job description is subject to change at any time.

Benefits

Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind.

We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children.

We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans.

Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future.

Apple equipment and a media stipend are provided for remote workspace.

ABOUT DANE STREET :

A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers.

We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.