Commercial Accounts Manager

What we offer

• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Company profit sharing plan
• Generous paid time-off and paid holidays
• Paid parental leave
• Company-paid mental health benefit through Headspace
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development program

Job summary

Responsible for national and regional marketing efforts via commercial accounts prospecting, negotiating and closing agreements / contracts, program implementation, reporting and strategic account management to grow the business.

The Commercial Accounts Manager will work with commercial prospects and clients to build, grow and maintain long-term, profitable relationships within the key commercial account vertical markets.

You will

• Target account execution using business development process
• Conference with all contract and bulletin clients for national or regional contacts within assigned region.
• Complete program implementation for all new clients.
• Communicate results and activities, reviewing the marketing progress of each distributor’s area (i.e. Annual Report, State of the Regions).
• Define and execute a written action plan (Regional Quarterly Plan) including target accounts, client recall, new program implementation, and franchise communication tactics.
• Follow objective-to-objective selling process.
• Contact Record Management (CRM) data and contact entries.
• Present progress and clarify the vision of commercial accounts at franchise area meetings.
• Commercial Accounts Coordinator relationship development.
• National and regional trade show participation.

You have

• Candidates should either reside in-market, or live in Middle Tennessee area.
• Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.
• Minimum five years seasoned relationship-based sales and / or marketing experience required; experience in claims management and / or commercial sales experience a plus.
• Proven experience in national or regional level role and managing high dollar sales preferred.
• Strong presentation skills.
• Strong communications skills.
• Microsoft Office and Salesforce CRM proficiency.
• Strong customer service skills.
• Experience managing long sales cycle campaign and closing sales.
• Bachelor’s Degree (marketing and / or related degree)
• Up to 50% travel as required for business needs.

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada.

Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.