Manager / Process Improvement Manager
Job Duties Include :
- The CAPA Manager will provide Corrective and Preventive Action (CAPA) process leadership, with a focus on driving improvements in product and process performance, and proper identification and appropriate addressing of issues relating to nonconformances.
- Monitor and respond as needed to escalated issues within the war room setting per the major incident management SOP.
- The CAPA Manager will be responsible for the effectiveness of the CAPA Process and related systems.
- Chronologically document the high-level actions completed in response to the issue, so that as needed, response effectiveness can be reviewed and improved.
- Multi-task multiple high priorities while maintaining a high level of timely communication and documentation accuracy.
- Recognize when issue escalation is needed and successfully execute needed communication and follow up.
- Complete data queries as needed to support enterprise-wide requests.
- Ability to support and facilitate multiple teams in parallel toward the determination of Root Cause using standard data gathering and problem-solving methodologies.
- Closely monitor open CAPA activities and intervene as needed to facilitate their completion.
- Ensure accuracy of system entries and distributed information.
- Ensure data integrity of PHI related information is maintained.
- Ensure timely response to email and other forms of communication.
- Maintain professional accountability during challenging discussions.
- Assist in the establishment of metrics.
- Collaborate with cross functional teams to ensure correct issue ownership, closure of CAPA action items and effectiveness of closure.
- Responsible to ensure that the CAPA program meets all applicable requirements and regulations
$65.00-75.00 / hour
Temporary
Monday-Friday 8a-5p
Remote Role
Irving, TX
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